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Mercedes-Benz of El Dorado Hills - Service Center
El Dorado Hills, CA
1,798 Reviews
1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center
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November 19, 2019
Top notch service !!! "worth the drive to El Dorado hills" Mercedes-Benz of El Dorado Hills is purely professional I drive all the way from Sacramento because of the exceptional service . Don Vanderschoot has Mercedes-Benz of El Dorado Hills is purely professional I drive all the way from Sacramento because of the exceptional service . Don Vanderschoot has extensive Mercedes Benz knowledge and provides excellent service. I would highly recommend Mercedes-Benz of El Dorado Hills to anyone. Thank You. More
by PEREZZG
Verified CustomerEmployees Worked With
Don Vanderschoot
November 17, 2019
We love our Mercedes Family Daniel has been our service rep for at the past decade. We appreciate the stability and consistency of our service relationship. Daniel has always tak Daniel has been our service rep for at the past decade. We appreciate the stability and consistency of our service relationship. Daniel has always taken good care of us. He is informative, attentive to our needs, respectful and expeditious in meeting our service needs. More
by sbarrino
Employees Worked With
Daniel Clark
November 16, 2019
Pleasant experience from car drop-off to car pick-up It was good experience and was provided with all required information without any hassle and was very quick and easy process ! And got a chance to exp It was good experience and was provided with all required information without any hassle and was very quick and easy process ! And got a chance to experience a SUV as a loaner vehicle as well. It was overall a very good experience :) More
by POOJITHABYRAPU
Employees Worked With
Daniel Clark
November 16, 2019
Service department was great. I didn’t qualify for a loaner car and had errands to run and they gave me one anyway. Great customer service!! was great. I didn’t qualify for a loaner car and had errands to run and they gave me one anyway. Great customer service!! More
by KELLYNEWTON
Employees Worked With
Don Vanderschoot
November 16, 2019
Recall repair Brought the car in for a safety recall which was to take about 30 minutes. My usual service rep Don was busy, so Daniel Clark took over. I specificall Brought the car in for a safety recall which was to take about 30 minutes. My usual service rep Don was busy, so Daniel Clark took over. I specifically asked if the tire pressure could be checked while the car was being serviced, and was told it would be done as part of the service. When I left, the sensor indicated the tires were low. The entire process took nearly an hour and a half. More
by David Bowman
Employees Worked With
Daniel Clark
November 15, 2019
Service The service tech I felt with was great. Heard my concerns & attempted to fix them. Although, nothing was found they said to come back. However, the co The service tech I felt with was great. Heard my concerns & attempted to fix them. Although, nothing was found they said to come back. However, the counter girls weren't very friendly. I asked for the concierge tech to contact me regarding the app, which, truth be told, I'm still waiting for. More
by staceyavilla
Employees Worked With
Dustin Brooks
November 15, 2019
Don is the BEST!!! Don is always on top of every detail and genuinely cares for his clients. Thank you for everything you do for us. You’re the BEST!!! Don is always on top of every detail and genuinely cares for his clients. Thank you for everything you do for us. You’re the BEST!!! More
by morefieldcl
Employees Worked With
Don Vanderschoot
November 14, 2019
simply outstanding service Timely service, courteous interaction, all my questions answered I was offered a ride or courtesy vehicle each time. Supervisor Daniel Clark very p Timely service, courteous interaction, all my questions answered I was offered a ride or courtesy vehicle each time. Supervisor Daniel Clark very professional Don very courteous More
by MARCLENAERTS
Employees Worked With
Daniel Clark, Don Vanderschoot
November 10, 2019
Everything was great Don was wonderful. Don has always provided excellent service and is very friendly and easy to talk to. He always explains the issue in plain language so I understand it. He is and has provided excellent service and is very friendly and easy to talk to. He always explains the issue in plain language so I understand it. He is and has always been an exceptional guy providing best customer service. More
by NAWALFREIJ
Employees Worked With
Don Vanderschoot
November 09, 2019
Great customer service Every time. Daniel in Service is very helpful and nice not to mention very prompt. Never a long wait. Excellent dealership overall! Every time. Daniel in Service is very helpful and nice not to mention very prompt. Never a long wait. Excellent dealership overall! More
by marino916
Employees Worked With
Daniel Clark
