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Mercedes-Benz of El Dorado Hills - Service Center

El Dorado Hills, CA

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1,798 Reviews

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center

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October 24, 2019

Yearly service visit I love the convince of dropping my car off for service, walking to the nearby theaters to catch a show and know my car will be ready and waiting for m More

by Sas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Oct 25, 2019 -

Mercedes-Benz of El Dorado Hills responded

We do our best to get you back on the road as quickly and efficiently as possible. Thank you for the great review!

October 22, 2019

Happy MB We had a windshield replaced, the work from the time I brought our GLK in until I picked it up was outstanding. We will be back More

by FIREREP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Oct 23, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thanks for letting us know our team earned a 5 star review! We appreciate your business and look forward to helping you again in the future~

October 19, 2019

I am a CUSTOMER! Well done! I was treated like a VALUED customer! Car was serviced as requested AND returned in time expected. Cost a little steep but after all it I More

by gfairoaks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Oct 21, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thank you for giving us your feedback. We appreciate your business and look forward to helping you again in the future.

October 18, 2019

Express Service Came in for rear differential oil change that was done quickly while I was examining the cars in the showroom. Daniel and crew did outstanding job aga More

by 6g Schnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Oct 18, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the 5 star review!

October 18, 2019

Terrible Service The service at this dealership was horrible...so terrible that I recently sold my car and went back to owning Chevrolet because I couldn't stand deali More

by alice.morales1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shane Lundy, Daniel Clark, Gayton DeRosa, Derek Upright, Demi LeMarquand
October 18, 2019

Service/Cleaning of car My Service was very good as usual. I do have to say that I was disappointed when I received my car, the inside was not cleaned at all. This was a surp More

by lauri.clupper09
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot, Gayton DeRosa
Oct 21, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback. We're sorry to hear you didn't receive our complimentary car wash. Please feel free to stop by anytime and we will be happy to properly wash and vacuum your vehicle.

October 18, 2019

Excellent service, super nice people MB of EDH, we have bought 6 cars from them! We have always felt they give us a good deal. Also service our vehicles there as well. I feel that they ta More

by ivyapple6335
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Shiner, Gayton DeRosa, Mike Lynch
Oct 18, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your loyalty to Mercedes Benz of El Dorado Hills! We appreciate your business and look forward to helping you again~

October 16, 2019

Well taken care of. Came in for repairs and new tires.was provided a courtesy vehicle that I'm interesred in for my next purchase. Excellent service all around. More

by katesfinevine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staff that valets the vehicles. They were quick, efficient,friendly, Don Vanderschoot
Oct 17, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback. We appreciate your business and will be happy to help you when you're ready to make a purchase~

October 15, 2019

Best Service Experience Mercedes-Benz of El Dorado Hill Service department and Gayton DeRosa make servicing or repairing the car effortless, understandable, and efficient. Co More

by xav54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Oct 16, 2019 -

Mercedes-Benz of El Dorado Hills responded

We have a great service team and we appreciate you taking the time to recognize them with a 5 star review!

October 15, 2019

Awesome service I was out of town once and had to take my car to a different dealership and the experience was horrible. I called Gaytan he handled all my problems an More

by deb12jump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Oct 16, 2019 -

Mercedes-Benz of El Dorado Hills responded

We appreciate the feedback. Our team will always do their best to get you back on the road quickly and efficiently!

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