Mercedes-Benz of El Dorado Hills - Service Center

Always a Pleasure It's always a pleasure to come to Mercedes Benz of El Dorado Hills for service. Daniel Clark takes such good care of us and our vehicles that we know It's always a pleasure to come to Mercedes Benz of El Dorado Hills for service. Daniel Clark takes such good care of us and our vehicles that we know that any issues will be addressed, and we will be in and out quickly and efficiently. More

Great service They really stay on top of things and are wonderfully supportive and communicative. They made sure I had the right loaner vehicle that was actually h They really stay on top of things and are wonderfully supportive and communicative. They made sure I had the right loaner vehicle that was actually helpful in my move. More

Level "B" service as prompted. Simply "the best". Excellent service ad outstanding facility! Highly recommended as are all of their facilities in the Sacramento area. The Von Housen Simply "the best". Excellent service ad outstanding facility! Highly recommended as are all of their facilities in the Sacramento area. The Von Housen group is simply "the best"! More

Detailed Car I had my car in for a detail and rim refinishing. I was very pleased with the entire job. The rims came out better than expected. I had my car in for a detail and rim refinishing. I was very pleased with the entire job. The rims came out better than expected. More

very good Always polite on the phone, always get me a loaner if my car is in for the day. Drive me home when needed. Never seem to rushed to be helpful. Always polite on the phone, always get me a loaner if my car is in for the day. Drive me home when needed. Never seem to rushed to be helpful. More

Excellent customer service The team at MB of EDH offered excellent customer service from the minute I booked the appointment. The paid attention to every detail and went above a The team at MB of EDH offered excellent customer service from the minute I booked the appointment. The paid attention to every detail and went above and beyond the expected level of service. More

Always a smooth service experience. If your regular service advisor is not available a colleague will jump right in to assist you. Don is my advisor but last appointment Don was ill and If your regular service advisor is not available a colleague will jump right in to assist you. Don is my advisor but last appointment Don was ill and Gayton jumped right in to help without making me feel it was a burden to him. Don is always super helpful. More

excellent customer experience Dave went above and beyond in proving a superb customer experience for me. I have had some personal issues and knowing those, he took great care and s Dave went above and beyond in proving a superb customer experience for me. I have had some personal issues and knowing those, he took great care and sensitivity in walking me through my car care solutions. More

Exceptional Service by David Kaplan David Kaplan always ensures that he proactively monitors my service and my expectations. He is in tune with his customers and goes above and beyond wh David Kaplan always ensures that he proactively monitors my service and my expectations. He is in tune with his customers and goes above and beyond where their opportunity. For rxampke, I wasnt expecting a loaner hut my service was going to be longer than what I had snticpiated so David got me in a loaner and sent me on my way to work. Car is great. Thanks More

Always goes the extra mile for his clients I have been doing business with MB of El Dorado Hills for 13 years and have always received excellent service. Daniel Clark always goes the extra mile I have been doing business with MB of El Dorado Hills for 13 years and have always received excellent service. Daniel Clark always goes the extra mile for his clients. More