Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of El Dorado Hills - Service Center
El Dorado Hills, CA
1,798 Reviews
1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center
Sort by
September 17, 2019
Consistantly great service. I have been doing business with this dealership for years and their service is always great. The staff is very courteous, knowledgeable, and a pleasu I have been doing business with this dealership for years and their service is always great. The staff is very courteous, knowledgeable, and a pleasure to do business with. More
by harveypennington
Verified CustomerEmployees Worked With
Gayton DeRosa
September 17, 2019
Excellent warranty service Service center is sensitive to customer feedback and provide suggestions to check or replace source of concern. I felt comfortable in dealing with thi Service center is sensitive to customer feedback and provide suggestions to check or replace source of concern. I felt comfortable in dealing with this service center especially the extra effort to improve customer experience. If the concern is under warranty, Dan will make sure its corrected the soonest time possible. More
by NDB900
Employees Worked With
Daniel Clark
September 13, 2019
Issue with wheel / tire on newly purchased vehicle Mercedes brought rental car to house and picked up vehicle to have it repaired. obviously concerned with an issue with a brand new vehicle but Mercede Mercedes brought rental car to house and picked up vehicle to have it repaired. obviously concerned with an issue with a brand new vehicle but Mercedes stepped up and did the right thing by taking care of it. More
by mako254g
Employees Worked With
J.T. Glessner
September 13, 2019
5 star treatment From the warm bagels to the great coffee. It's also top notch service when I bring my E350 in. You have a customer for life! Thank you for being so am From the warm bagels to the great coffee. It's also top notch service when I bring my E350 in. You have a customer for life! Thank you for being so amazing and continue to offer 5 star service. More
by JHANF
Employees Worked With
David Kaplan, Chad Wessling
September 11, 2019
Sort of I feel like they were nice and courteous but at the same time said my car needed stuff that it really didn’t need like a transmission flush on less th I feel like they were nice and courteous but at the same time said my car needed stuff that it really didn’t need like a transmission flush on less than 60000 miles - I just think it’s costly over done maintenance. Makes me not want the cat anymore More
by sobusy2
Employees Worked With
I don’t know
September 10, 2019
Title Scheduled maintenance was done on time and Don V. took the time to explain the potential sources of a noise coming from the engine when the engine is Scheduled maintenance was done on time and Don V. took the time to explain the potential sources of a noise coming from the engine when the engine is cold. More
by leloewe
Employees Worked With
Don Vanderschoot
September 10, 2019
David Kaplan is the best! My car needed a full detail and tinted windows. David, as always, took great care of me. My car looked amazing! Great experience and I am very happy w My car needed a full detail and tinted windows. David, as always, took great care of me. My car looked amazing! Great experience and I am very happy with my car. More
by SUSANLOPEZGUERRA
Employees Worked With
David Kaplan
September 08, 2019
WONDERFUL MBEDH has an amazing staff that has never let me down. Leasing my new E300 was simple, efficient, and even fun! I would never go anywhere else. Tha MBEDH has an amazing staff that has never let me down. Leasing my new E300 was simple, efficient, and even fun! I would never go anywhere else. Thank you for always being there for me. More
by ml-teach
Employees Worked With
Gayton DeRosa, Chad Wessling
September 07, 2019
Positive experience Positive experience. David Kaplan explained the work to be done very well, and was able to provide a loaner when they found circumstances called for Positive experience. David Kaplan explained the work to be done very well, and was able to provide a loaner when they found circumstances called for bringing my car in the following day. More
by clarkabrahamson
Employees Worked With
David Kaplan
September 06, 2019
Thank You David Kaplan! David Kaplan is truly the best of the best! He went out of his way to solve the recurrent problem of our brand new GT 63 S... David Kaplan is truly the best of the best! He went out of his way to solve the recurrent problem of our brand new GT 63 S... More
by Khanh T. Lê, PhD
Employees Worked With
David Kaplan
