Mercedes-Benz of El Dorado Hills - Service Center

It was fast and easy I brought my car for the first service and it was fast and easy. They serviced it withing 2 hours and returned the car washed and clean. I brought my I brought my car for the first service and it was fast and easy. They serviced it withing 2 hours and returned the car washed and clean. I brought my car couple of times before for tire air balance which was done very quickly. Thanks for great service. More

Great Service! I've had the pleasure to visit the EDH dealership on multiple occasions and I've always had impeccable service. Everyone is always friendly and knowle I've had the pleasure to visit the EDH dealership on multiple occasions and I've always had impeccable service. Everyone is always friendly and knowledgeable. Every experience has been great and especially the ride home with the gentleman that drove me..... He has so many stories and very personable. Five stars in my eyes! Keep up the good work! More

a sercice David is an excellent service rep and the shuttle service was outstanding. My appointment was handled with efficiency and friendliness. I hope to h David is an excellent service rep and the shuttle service was outstanding. My appointment was handled with efficiency and friendliness. I hope to have David as my ongoing servicer manager More

Great service and communication! David was great about keeping in contact with me and having my car ready and clean before expected. He was able to work around my crazy schedule so it David was great about keeping in contact with me and having my car ready and clean before expected. He was able to work around my crazy schedule so it was my an inconvenience. More

Warranty work Dan Clark did a fantastic job taking care of the warranty issue. The rest of the crew were great also. Dan has been taking care of our family for many Dan Clark did a fantastic job taking care of the warranty issue. The rest of the crew were great also. Dan has been taking care of our family for many years. More

Great experience Daniel Clark is an absolute pleasure to work with. He could not be any better in his job. I am glad he is my service manager. Daniel Clark is an absolute pleasure to work with. He could not be any better in his job. I am glad he is my service manager. More

5 star service We purchase only Mercedes, not only because they are safe, reliable cars, but also because the service at Mercedes Benz in El Dorado Hills is exceptio We purchase only Mercedes, not only because they are safe, reliable cars, but also because the service at Mercedes Benz in El Dorado Hills is exceptional. We specifically use Daniel as our service advisor who has gone above and beyond for us more times than we can count. If you're interested in buying a car, we recommend Demi. More

Great Job! David rocks. David worked with me to explain the necessary repairs to my vehicle. He also went above and beyond to help me understand what I can expect in the fut David worked with me to explain the necessary repairs to my vehicle. He also went above and beyond to help me understand what I can expect in the future and what types of "issues" my particular model has throughout it's life. I greatly appreciated the loaner vehicle so that I was able to maintain a high level of service to my clients throughout the time my car was being fixed. Lastly, my car was fixed a day ahead of schedule and is now running smoothly. Thanks David! More

Matt is helpful and professional I've mostly dealt with Matt and he's been awesome. I had to take my car in for a few issues and they're pretty good about getting everything taken car I've mostly dealt with Matt and he's been awesome. I had to take my car in for a few issues and they're pretty good about getting everything taken care of in a timely manner. The only complaint I have is with the company they outsource to do their window tint. I've had to take it in twice now for window tint because of bubbles and overall bad installation. Can't really blame the dealer for this since from my understanding they outsource it but I think they should look into having someone else do it. Even now I'm not happy with it but don't really want to take it back and have it reinstalled which takes a few days and then not be able to roll them down for 4-5 days afterwards. More

Amazing Everything went smoothly.. gayton let me take a loaner car for the day even though they don’t typically give one out for the small services, but I had Everything went smoothly.. gayton let me take a loaner car for the day even though they don’t typically give one out for the small services, but I had to go to work so he was very understanding. More