Mercedes-Benz of El Dorado Hills - Service Center

Excellent service Everyone here has always treated me with upmost respect. They make me feel like family when I walk In. This will be my second Mercedes for here and lo Everyone here has always treated me with upmost respect. They make me feel like family when I walk In. This will be my second Mercedes for here and looking to lease again next year. I respect the honesty when working with Shane for sales and Mike with finance. They have gone out of their way to make it work. Service Daniel and Gayton are always great to work with. Making sure my service was done correctly and timely. Thank you all. More

awesome and a peace of mind great service, staff and excellent customer service. always a pleasure when making appt's, upon arrival I am greeted with a smile, short wait before i great service, staff and excellent customer service. always a pleasure when making appt's, upon arrival I am greeted with a smile, short wait before im helped.v More

Service department Always been a very pleasant experience when I go to have my car serviced thanks to Gayton DeRosa I would recommend Mercedes-Benz of El Dorado Always been a very pleasant experience when I go to have my car serviced thanks to Gayton DeRosa I would recommend Mercedes-Benz of El Dorado Hills to my friends. More

It was great experience. I went there for service on my car with some other issues such as tire pressure lights on, carpet on the passenger side is getting off from floor, tea I went there for service on my car with some other issues such as tire pressure lights on, carpet on the passenger side is getting off from floor, tear on the top of back convertible, and etc. He was able to pull my service contract out and fixed the majority of issues along with the regular check service. More

Service and scheduling The service at this location is exceptional. Daniel and Don are attentive to my needs. The courtesy drivers were always on time and the front desk p The service at this location is exceptional. Daniel and Don are attentive to my needs. The courtesy drivers were always on time and the front desk personnel area very friendly. More

Got me in and out for rock chip in windshield. The service staff are always courteous and professional. They review my service issues but don’t try to pressure me, rather provide now and later opti The service staff are always courteous and professional. They review my service issues but don’t try to pressure me, rather provide now and later options. If I were to comment on the only downside of doing business with MBEDH it would be the extremely long hold time when calling for appointments. More

Always a good experience Don and Dan are always so professional and easy to work with. They are very knowledgeable, friendly and accommodating. They both always make sure ever Don and Dan are always so professional and easy to work with. They are very knowledgeable, friendly and accommodating. They both always make sure everything is taken care of and I am 100% satisfied. Their customers service is top notch and hard to beat. More

Very Professional I’ve never had a bad experience at MB of El Dorado Hills. Don has always made sure my car experience is handled top notch!! I’ve never had a bad experience at MB of El Dorado Hills. Don has always made sure my car experience is handled top notch!! More

A pleasure to work with Dan and the rest of the MBEDH team have always taken a consultative approach with all my service needs. They’re fair, equitable and do things right th Dan and the rest of the MBEDH team have always taken a consultative approach with all my service needs. They’re fair, equitable and do things right the first time. A pleasure to do business with! More

I appreciate the care provided by Gayton and Mercedes Benz. Thank you, Mercedes, and mostly Gayton for taking such great care of me and my car. I love my Mercedes-Benz and the quality of care provided by the d Thank you, Mercedes, and mostly Gayton for taking such great care of me and my car. I love my Mercedes-Benz and the quality of care provided by the dealership is awesome. More