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Mercedes-Benz of El Dorado Hills - Service Center

El Dorado Hills, CA

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1,798 Reviews

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center

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July 18, 2019

Service was great. They got me in right on time and took care of car quickly they even washed when they got done. I will not hesitate to call don if there ar More

by SGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Jul 19, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thanks for taking the time to recognize Don and his efforts to provide you with the best service possible!

July 18, 2019

Excellent service and attention! My visits to ElDorado Hills Mercedes Benz are always excellent! Great service, attention to details, and wonderful communication!!! I so appreci More

by laferrero59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Upright, David Kaplan, Ryan Christ
Jul 18, 2019 -

Mercedes-Benz of El Dorado Hills responded

We appreciate your business and the great review! We look forward to helping again in the future~

July 17, 2019

40 year review Making service and repairs a pleasure, you service staff exceeds and excels any other I’ve dealt with in 40 years of owing vehicles. I look forward to More

by xav54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Jul 18, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thank you for letting us know we earned your trust and your business. We appreciate the great review!

July 16, 2019

Prompt, courteous and amazing service Don is the best and he always takes care of customers first and keeps them updated or the vehicle and he is so pleasant to work with. The quality of s More

by SADIQ.MOHIUDDIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Jul 16, 2019 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have Don and a great service team! Thanks for letting us know we earned 5 stars~

July 14, 2019

Great service center! Mercedes-Benz of El Dorado Hills goes above and beyond for their customers, one of the best Mercedes-Benz dealer I’ve gone to for car services! More

by BARRERAMIREYA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot, David Kaplan
Jul 15, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thanks for letting us know that David, Don, and our service team earned a 5 star review. We appreciate your business and look forward to helping you in the future~

July 14, 2019

Wonderful Customer Experience Matt, was very attentive and helpful. Mike was helpful and not high pressure towards the warranty and financing side. Chad and I emailed back and for More

by rachel.newland1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lynch, Matt Coats, Chad Wessling
Jul 15, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thanks for the great feedback!

July 11, 2019

Always great customer service It is always a pleasant experience-on time, great customer service and they make it easy. Plus they keep an updated service log for my files. More

by Rondo333$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan
Jul 12, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thank you for letting us know that David and our team earned 5 stars!

July 06, 2019

Great auto service Exact and to the point engine problem diagnosis , great approach and suggestions to fix other related engine problems . They try to make the experienc More

by moji1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Jul 09, 2019 -

Mercedes-Benz of El Dorado Hills responded

We're fortunate to have a great service team! Thank you for the feedback and thank you for your business~

July 05, 2019

Gayton is awesome! Gayton is always on top of things and easy to reach when I have a question. He is very courteous and helpful in explaining the various services so I More

by DLEVINE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Jul 05, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thank you for letting us know that Gayton and our service team earned a 5 star review!

July 02, 2019

Consistant above and beyond service. I always have incredible service, great communication and clear expectations. I have not been disappointed once. Gayton DeRosa is by far the best Serv More

by greghanzelka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Jul 03, 2019 -

Mercedes-Benz of El Dorado Hills responded

We have a great service team here at Mercedes Benz of El Dorado Hills! Thanks for taking the time to let us know we earned a 5 star review~

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