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Mercedes-Benz of Elmbrook
Waukesha, WI
197 Reviews
The International Autos Group is a family owned and operated group of dealerships. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968.
Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third-generation of the Mauro family to join the auto industry. International Autos features the best of the world's import and domestic manufacturers. With an ever-changing selection, one is sure to find a vehicle that fits their list of wants and needs.
The International Autos Group is one of the largest retailers of new and pre-owned vehicles in the Midwest. Because of this volume, customers can expect not only the finest of luxury selections, but also a volume-based price which may simply not be available at smaller, single location dealerships.
Service customers can expect, and will receive, an excellent experience at all of our award-winning locations. Factory certified technicians, combined with an extensive on-site parts inventory, assure customers that the service their vehicle requires will be performed correctly, on time, the first time. Based upon the customer surveys from the manufacturers, customers' expectations are regularly met or exceeded. This is something we not only strive to do, but have come to live by.
Each location also boasts beautiful customer lounges which include flat screen televisions, Wi-Fi and complimentary snacks and refreshments. We will do what we can to make your time with us enjoyable and convenient. And if it is not in stock, you can pretty much guarantee that it will be there in a matter of days upon request.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 197 reviews
March 06, 2024
Sunny was amazing. He made a stressful situation easy. I will definitely be using him in the future. He’s an “above &beyond” type of guy. He made a stressful situation easy. I will definitely be using him in the future. He’s an “above &beyond” type of guy. More
by annairesterer
Verified Customer
Helpful March 04, 2024
Jeff is a true professional and this was a great car buying experience because of him. buying experience because of him. More
by CARLSONR844K
March 02, 2024
We always get great service at Porsche Waukesha. We have purchased three vehicles from Jeff. We have purchased three vehicles from Jeff. More
by VMATHEWS0
Employees Worked With
March 01, 2024
Just received my 2017 c63 today, Beautiful! Thanks a million to Jim Vanides and Shawn Teed. The purchase went off without a hitch from 2000 miles away. The car was as advertised, like new. Than Thanks a million to Jim Vanides and Shawn Teed. The purchase went off without a hitch from 2000 miles away. The car was as advertised, like new. Thanks Guys! More
by bncmccann111
February 21, 2024
Jeff is one of the best sales reps I have ever met! This was by far the best experience I have ever had at a car dealership. He is a true expert in his craft! This was by far the best experience I have ever had at a car dealership. He is a true expert in his craft! More
by SAMPATEL87
February 18, 2024
I recently had the pleasure of purchasing my new 2024 Mercedes-Benz CLA250 4MATIC, and I can’t say enough positive things about my experience with Sunny Handa and Ivory Dabney. From the moment I stepped Mercedes-Benz CLA250 4MATIC, and I can’t say enough positive things about my experience with Sunny Handa and Ivory Dabney. From the moment I stepped into the dealership, I felt welcomed and valued as a customer. Both Sunny and Ivory truly went above and beyond to ensure my satisfaction. They listened to my needs and preferences, and then tailored the vehicle to match exactly what I was looking for. Ivory spent considerable time searching Mercedes dealers country-wide to find my exact match. She then had it promptly delivered to the Elmbrook dealership. I appreciate the attention to detail that Sunny provided. He made sure my new CLA was in pristine condition, and he took the time to explain all the features and controls. He embodies the essence of exceptional customer service. His professionalism, knowledge, and dedication to customer satisfaction sets him apart. In summary, my experience with Sunny and Ivory was outstanding. I highly recommend them both to anyone looking to purchase a Mercedes-Benz. Thank you for making my car-buying journey memorable and enjoyable! More
by Susan Ewerdt-Joseph
February 14, 2024
Everything was handled perfectly. From the initial contact to evaluate various models and options, to the final purchase and delivery of the vehicle were all handled very professiona From the initial contact to evaluate various models and options, to the final purchase and delivery of the vehicle were all handled very professionally! More
by MKARRI
February 12, 2024
I've worked with Jim for many years. Always top notch. He takes care of his customers and is very responsive. Great to work with. Larry takes all the time needed as well. Always top notch. He takes care of his customers and is very responsive. Great to work with. Larry takes all the time needed as well. More
by JS
February 07, 2024
This was our 4th Mercedes we have purchased from Mercedes-Benz of Elmbrook. This was an unexpected purchase to say the least. Sunny Handa greeted us and answered our questions and was knowledgeabl Mercedes-Benz of Elmbrook. This was an unexpected purchase to say the least. Sunny Handa greeted us and answered our questions and was knowledgeable, polite and not pushy in any manner. He personality and customer service was extraordinaire. Once we made the buying decision, Sunny was expedient and professional with the paperwork. The delivery was a true delight. Sunny went over every detail of our new car with expertise and friendly insight. We highly recommend Mercedes- Benz of Elmbrook. Make sure you ask for Sunny! More
by thausnerandassociates
Employees Worked With
January 28, 2024
Streamlined and professional. Was crummy weather so Aaron had the car in garage when we arrived. By the time we finished test drive paperwork was done, which took only about 5 min Was crummy weather so Aaron had the car in garage when we arrived. By the time we finished test drive paperwork was done, which took only about 5 min for signatures. Worked everything up via phone/text with Aaron. Most likely will come here first for car in the future. More
by PROSTEK
