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Mercedes-Benz of Elmbrook
Waukesha, WI
286 Reviews
The International Autos Group is a family owned and operated group of dealerships. The owner of the organization is Ralph Mauro, the son of Frank Mauro, who purchased his original dealership in 1968.
Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in Ralph. In turn, Ralph instilled those hard work ethics in his son, Francis, who became the third-generation of the Mauro family to join the auto industry. International Autos features the best of the world's import and domestic manufacturers. With an ever-changing selection, one is sure to find a vehicle that fits their list of wants and needs.
The International Autos Group is one of the largest retailers of new and pre-owned vehicles in the Midwest. Because of this volume, customers can expect not only the finest of luxury selections, but also a volume-based price which may simply not be available at smaller, single location dealerships.
Service customers can expect, and will receive, an excellent experience at all of our award-winning locations. Factory certified technicians, combined with an extensive on-site parts inventory, assure customers that the service their vehicle requires will be performed correctly, on time, the first time. Based upon the customer surveys from the manufacturers, customers' expectations are regularly met or exceeded. This is something we not only strive to do, but have come to live by.
Each location also boasts beautiful customer lounges which include flat screen televisions, Wi-Fi and complimentary snacks and refreshments. We will do what we can to make your time with us enjoyable and convenient. And if it is not in stock, you can pretty much guarantee that it will be there in a matter of days upon request.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 286 reviews
September 10, 2021
Very professional and friendly staff very knowledgeable about the products, hospitality is superb, I would definitely return for future business and will be recommending them as well. about the products, hospitality is superb, I would definitely return for future business and will be recommending them as well. More
by Diamond Johnson
Employees Worked With
Rajveer Singh, Rafael Dianov
July 26, 2021
My experience with Jim Vanides was great! He got my into my dream Car so seamlessly! I highly recommend him! Also Rafael Dianov was great to work with on sealing the deal! my dream Car so seamlessly! I highly recommend him! Also Rafael Dianov was great to work with on sealing the deal! More
by Tmsetapart
Employees Worked With
Jim Vanides Rafael dianov
July 21, 2021
Best car purchase experience I have had. Extremely kind, knowledgably, thorough and experienced. Will recommend to anyone. Love the car. Thanks again to Jim Vanides and everyone at Mercedes-Benz of Elmbr knowledgably, thorough and experienced. Will recommend to anyone. Love the car. Thanks again to Jim Vanides and everyone at Mercedes-Benz of Elmbrook!!! More
by Jonathan Miller
Employees Worked With
Jim Vanides
June 09, 2021
Most relaxed, stress-free car shopping experience ever without any pushy sales tactics. This team is amazing, full of down to earth people, especially Sarah C! Highly recommend! without any pushy sales tactics. This team is amazing, full of down to earth people, especially Sarah C! Highly recommend! More
by Anonymous
Employees Worked With
Sarah C.
June 08, 2021
Excellent service from Dennis and the team! Was a great experience my vehicle from the team. Dennis and Jason many the process seamless and hassle-free. Would highly recommend reaching out to Dennis Hackne experience my vehicle from the team. Dennis and Jason many the process seamless and hassle-free. Would highly recommend reaching out to Dennis Hackney should you need to purchase a new or used Mercedes or Porsche! More
by hepatel19
Employees Worked With
Dennis, Jason
May 28, 2021
Best car shopping experience I’ve ever had-no pressure just a thoughtful, caring, and relaxed atmosphere. Dennis Hackney, the sales representative who worked with me listened to my needs and concerns and just a thoughtful, caring, and relaxed atmosphere. Dennis Hackney, the sales representative who worked with me listened to my needs and concerns and then showed and explained the options. Once I made my decision, he instructed me in all the vehicle’s capabilities at my fingertips. I was assured that should I have any questions or concerns I could call or stop back and they would be answered. Great car, great place to purchase it. More
by DW
Employees Worked With
Dennis Hackney and Rafael Dinov
May 22, 2021
Great service and consistent communication throughout the buying process. Enjoyed the experience more than anticipated. Would definitely return for another vehicle purchase in the future. buying process. Enjoyed the experience more than anticipated. Would definitely return for another vehicle purchase in the future. More
by VBFan
Employees Worked With
Ivory
May 19, 2021
Adriatik Azizi was very helpful and knowledgeable and the dealership was amazing to work with. He knew all the answers to my questions. I recommend this MB dealership. dealership was amazing to work with. He knew all the answers to my questions. I recommend this MB dealership. More
by Mbmr
Employees Worked With
Adriatik Azizi
March 06, 2021
Let me start out by saying I hate buying cars. Adriatik, my sales person at Elmbrook, made the experience actually painless and pleasurable. He was very respectful of my wishes relating to a contactless pu my sales person at Elmbrook, made the experience actually painless and pleasurable. He was very respectful of my wishes relating to a contactless purchase. Adriatik was very professional and his communication was excellent. The price for the trade in and the car was far superior then what was offered in my city. Thank you Elmbrook. More
by lminash
Employees Worked With
Adriatik Azizi
January 28, 2021
I actually had fun buying my Mercedes from Jim Vanides at Mercedes-Benz of Elmbrook! Jim kept in touch with me for weeks as he looked for just the right car. When a special one came in on trade, he called me Mercedes-Benz of Elmbrook! Jim kept in touch with me for weeks as he looked for just the right car. When a special one came in on trade, he called me immediately. I went to see it and bought it straightaway-- today! I trust this second Mercedes of mine will take care of me just as safely and pleasurably as my first Mercedes did for the past twelve years. More
by mariella
Employees Worked With
Jim Vanides
