Mercedes-Benz of Escondido

Carlos Sanchez is the BEST service manager! He works extra hard and above and beyond to make sure everything is repaired perfectly And if it’s not, he makes it right the next time. Repair error He works extra hard and above and beyond to make sure everything is repaired perfectly And if it’s not, he makes it right the next time. Repair errors happen and it’s how you fix those mistakes that impress me!! I am beyond happy with this dealership once again. In addition, I specifically ask for non-electric loaners, and he makes it happen. He is the best service manager since I had Larry Hastings, RIP 👼🏻 THANK YOU! More

Trevor was personable and professional and everything went as smoothly as possible. I couldn't be happier. Thanks so much! went as smoothly as possible. I couldn't be happier. Thanks so much! More

Quick online booking, excellent explanation for the work that needs to be done. Video updates during the service. Complete satisfying experience. that needs to be done. Video updates during the service. Complete satisfying experience. More

Our sales rep Mark Caparelli at the Escondido dealership was great to deal with and very responsive/transparent. His customer service skills are extremely professional and it was a pleasure working with him was great to deal with and very responsive/transparent. His customer service skills are extremely professional and it was a pleasure working with him. We have bought many vehicles for our family over the last 40+ years and I would certainly contact Mark again for any future vehicle purchases he was a pleasure to work with. More

Excellent service,good customer service and nice staff. Especially thanks to Carlos Sanchez for helping me and leave very happy. Especially thanks to Carlos Sanchez for helping me and leave very happy. More

I would go back. And I always do for my service ... Great work they do And I always do for my service ... Great work they do More

Service was great. Was extremely helpful setting up the features of the vehicle. Financing helped in getting value for future services. Was extremely helpful setting up the features of the vehicle. Financing helped in getting value for future services. More

Fast professional service with a loaner. The service manager was very helpful and the repairs were completed on time The service manager was very helpful and the repairs were completed on time More

Best car purchase experience ever! Danial was amazing, and I could not recommend anyone higher. The whole staff was extremely professional and never gave off any pressure vibes. Buy yo Danial was amazing, and I could not recommend anyone higher. The whole staff was extremely professional and never gave off any pressure vibes. Buy your next car here, I will. More

Jon Fonseca great advisor show concern and care to his customers .Really appreciate his service. Very disappointed no CAR wash. Very expensive charge to my SUV at least car wash should make the custom customers .Really appreciate his service. Very disappointed no CAR wash. Very expensive charge to my SUV at least car wash should make the customer happy. More