Mercedes-Benz of Escondido

Lester Cochran in the service department is a fantastic service advisor. He always answers my questions and very helpful. I will not take my cars anywhere else as long as Lester works here. service advisor. He always answers my questions and very helpful. I will not take my cars anywhere else as long as Lester works here. More

Great customer service they did an excellent job. They took their time to analyze it. They kept it overnight to make sure everything was working the proper way and I got the car back in a timely mann They took their time to analyze it. They kept it overnight to make sure everything was working the proper way and I got the car back in a timely manner. Thank you for the loaner. More

Can not say enough about Mark Caparelli. He went above and beyond to have a car ready for us to look at and then immediately took care of an issue. He went above and beyond to have a car ready for us to look at and then immediately took care of an issue. More

Unfortunately , I am not feeling well, it seems that they( Service Technician, and or ...service that are cheating and not honest ,they said Need Immediate attention , Drive belt , REPLACE WORN DRIVE BE they( Service Technician, and or ...service that are cheating and not honest ,they said Need Immediate attention , Drive belt , REPLACE WORN DRIVE BELT,ON 0422/2024/ i tel them , i change it a few months, ago, but for safety, change it if need it, when they realized that i knew that they wanted to do additional work,they came with another trick ....they said that the drive belt is OK , we need to change the Belt Tensioner ...... IMMEDIATE and said that drive belt is OK, we made mistake , just because i fund out they are lying .... More

Amir and Moby provided exceptional service throughout the entire car buying process. I am very happy with the purchase and will definitely recommend Mercedes-Benz of Escondido to friends and family. entire car buying process. I am very happy with the purchase and will definitely recommend Mercedes-Benz of Escondido to friends and family. More

This dealer had the car we wanted. they gave us a reasonable price and were willing to negotiate. Michelle in finance was awesome and very friendly. She processed the paperwork as fast they gave us a reasonable price and were willing to negotiate. Michelle in finance was awesome and very friendly. She processed the paperwork as fast as possible. Daniel is a great salesperson and pledged to assist with the car at any time in the future. More

Sean was very efficient and helpful. He kept me informed with updates on my vehicle, great communication. He kept me informed with updates on my vehicle, great communication. More

My service advisor (Sean) answered all my questions in an appropriate time frame and did a good job. an appropriate time frame and did a good job. More

Victoria in Service is AWESOME! !! 5 stars!! I had to bring my car back to "redo" alignment. I wasn't thrilled to have to take time off work and spend a couple hours waiting, but my !! 5 stars!! I had to bring my car back to "redo" alignment. I wasn't thrilled to have to take time off work and spend a couple hours waiting, but my car is fixed! More

Very experienced and professional work force. The only problem I have experienced is lack of required parts on site. Seems like they always have to order items and keep the vehicle longer. Als The only problem I have experienced is lack of required parts on site. Seems like they always have to order items and keep the vehicle longer. Also, the time required for services is often to long. More