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Mercedes-Benz of Eugene

Eugene, OR

4.6
114 Reviews
Call Dealership (541) 687-8888

2200 Martin Luther King Jr Blvd

Eugene, OR

97401

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114 Reviews of Mercedes-Benz of Eugene

March 13, 2024

Amazing service! Timely response and great care from Shawn Bennett as helped ensure our visit was a success. Given an upcoming trip we needed a quick turnaround and h More

by jeff_ehleringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Bennett
Report | Print
Mar 13, 2024 -

Mercedes-Benz of Eugene responded

Hi Jeff! We're so glad to know that Shawn was able to provide you with timely and caring service at Mercedes-Benz of Eugene. Safe travels on your upcoming trip!

February 01, 2024

Matthew and the team are amazing. They are accommodating always since I live out of town and are always responsive to my requests. More

by Coastal Bird
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Powelson
Report | Print
Feb 01, 2024 -

Mercedes-Benz of Eugene responded

Thank you for trusting Matthew & the Mercedes-Benz of Eugene team with your service needs! We're grateful for your continued support and look forward to seeing you next time!

January 25, 2024

It was 2pm and I did not have an appointment. Shawn’s approach was friendly and professional! My service requirements were addressed. The shuttle service was very convenient. My impression…extrem More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Bennett
Report | Print
Jan 25, 2024 -

Mercedes-Benz of Eugene responded

Hi Steve! It's great to know that Shawn and our team at Mercedes-Benz of Eugene were able to accommodate you so well! We're glad the shuttle service was convenient for you. Looking forward to seeing you again in the future!

December 30, 2023

Mathew is very kind & wants all to go well. My problem every time I come it’s always expensive even tho I bought help. & had zero problems. Love the car but don’t love the expense I told M More

by d2knecht
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Bennett
Report | Print
Jan 03, 2024 -

Mercedes-Benz of Eugene responded

Hi K Necht! Thanks for your feedback! We're glad to know that Mathew was attentive and understanding during your visit to Mercedes-Benz of Eugene. We understand the concerns about costs - we'll do our best to provide value in every service.

December 26, 2023

Friendly, due a great job! ! First class place. This is my 3rd car from them. Will get another one More

by Bfish1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Bennett
Report | Print
Jan 02, 2024 -

Mercedes-Benz of Eugene responded

Thank you for the five-star review and kind words about our sales team at Mercedes-Benz of Eugene! We'll see you next time!

December 23, 2023

Excellent and friendly service! Comfortable waiting area with a tv and snacks. Shuttle service was great! Thank you so much! More

by Molgould
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cowdry, Matthew Powelson
Report | Print
Dec 27, 2023 -

Mercedes-Benz of Eugene responded

Hey Molgould, thank you for the 5-star rating! We're delighted to know you enjoyed our service and amenities at Mercedes-Benz of Eugene. We look forward to serving you again! Have a great ride!

December 19, 2023

Excellent dealer, cares about the customer and does a good job. Takes care of the car. More

by holleran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Powelson
Report | Print
Dec 20, 2023 -

Mercedes-Benz of Eugene responded

Thank you for your kind words and five-star rating! We look forward to seeing you again! - Mercedes-Benz of Eugene

December 19, 2023

friendly, helpful, worked with me to get a loaner when needed and transferred our car for us More

by dawger
Recommend Dealer
Yes
Employees Worked With
Matthew Powelson, Shawn Bennett
Report | Print
Dec 19, 2023 -

Mercedes-Benz of Eugene responded

We really appreciate you taking the time to leave Mercedes-Benz of Eugene this awesome review, thank you!

December 13, 2023

Mercedes Benz of Eugene went above and beyond to work us in and back on the road for home. More

by Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cowdry, Matthew Powelson, Shawn Bennett
Report | Print
Dec 14, 2023 -

Mercedes-Benz of Eugene responded

Roy, thank you so much for the kind review. We're glad to hear our Mercedes-Benz of Eugene team could exceed your expectations and get you back on the road! Safe travels and thanks again!

December 13, 2023

Had added maintenance that need to be so beyond the scheduled maintenance. Was done all in the same day by 5:00 PM More

by russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Powelson
Report | Print
Dec 13, 2023 -

Mercedes-Benz of Eugene responded

Hi Russ! We're glad to know that we could accommodate your additional maintenance needs efficiently at Mercedes-Benz of Eugene. Thanks for sharing this positive feedback!

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