Back

Mercedes-Benz of Fayetteville - Service Center

Fayetteville, NC

4.8
204 Reviews

204 Reviews of Mercedes-Benz of Fayetteville - Service Center

Sort by
February 21, 2021

Great work as always they have serviced my vehicle for over twelve years and always do outstanding work. Staff is excellent and professional. Team Fayetteville More

by Chip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan and Jamie
February 07, 2021

I took my 2013 Benz in for a recall. The service team was wonderful! The shuttle service took me to work and picked me up when my car was ready. They deserve 6 stars! More

by anna0398
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brooke
February 02, 2021

They did a wonderful job repairing my front window on the passenger side. Everyone is always courteous and professional. I also enjoy snacks while waiting More

by Pjpoet10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie, Brook, Phillip, Morris
December 31, 2020

Ms. Brooke was, as usual, terrific. The service and hospitality were truly exceptional. I do highly recommend this company and the mercedes to all of my friends. More

by david
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BROOKE, PATRICK and DAVID
December 25, 2020

My service advisor Jamie was excellent. It was the first time at the Fayetteville Mercedes dealership. The new building is amazing. Seating great and they take Covid seriously. I will be back for sure. More

by dcwest8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson
December 15, 2020

Jaime was great. The loaner was very helpful in me keeping my business appts. rolling. There was no rush on me getting it turned in at the last moment. More

by dhempstead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime
November 30, 2020

Total customer service oriented! Jordan is hands down the best ever! She stayed in touch with me before, during and after the service to keep me updated on the progress of my repair. More

by Kimberly
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Royal
November 01, 2020

Great service. the waiting area, as usual, was exceptionally clean. The seating was comfortable and arranged to comply with the recommended COVID 19 standards. I appreciated the available snacks a More

by thinkbeyondtoday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brooke
October 29, 2020

Took a little time to schedule the service, but it was done timely at my location. Nothing else to say to use up 25 word minimum More

by dfs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not know
October 24, 2020

Good customer service. The oil change service took some time, my appointment was at 1000 am and I picked my car up at 5 pm. More

by Courtney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael
...
12
...