Mercedes-Benz of Fayetteville - Service Center

Dealership ok but no loaners. Didn't have the part for my car kept it for six days . I had to pay out of pocket for rides to the grocery store etc. car kept it for six days . I had to pay out of pocket for rides to the grocery store etc. More

We were from out of town (Mount Airy, MD) and broke down in Fayetteville, heading to Myrtle Beach SC, we couldn't be happier with this dealership and how fantastic they were to work with! I wish they were in Fayetteville, heading to Myrtle Beach SC, we couldn't be happier with this dealership and how fantastic they were to work with! I wish they were local to me, as we would be using them for everything our Sprinter needs having done! More

Jaime and the Sprinter technician were absolutely amazing. They got my vehicle in, assessed and fixed in record time. They made sure I was very satisfied. amazing. They got my vehicle in, assessed and fixed in record time. They made sure I was very satisfied. More

Valued Customer From check-in to check-out, Jamie's customer service is the best! He always makes me feel like a valued customer! Keep up the great work! From check-in to check-out, Jamie's customer service is the best! He always makes me feel like a valued customer! Keep up the great work! More

I had my GLA get its annual service and the team there did an excellent job, as they always do. This is the only place I will take my Mercedes for service. did an excellent job, as they always do. This is the only place I will take my Mercedes for service. More

Extremely satisfied long term customer I have been dealing with this Dealership for 20 years and am a fully satisfied customer. I have found their Staff truly exceptional in all regards. I have been dealing with this Dealership for 20 years and am a fully satisfied customer. I have found their Staff truly exceptional in all regards. I have dealt with the current Service Advisor, Jamie JOHNSON, on several occasions and find him to be highly knowledgeable, courteous , efficient, and very helpful. More

Excellent Service from the Service Department. Mr. Black and Ms. Brookes O. provided excellent customer service. They are a great team, they ensure that communication of the activity ongoing to the Mr. Black and Ms. Brookes O. provided excellent customer service. They are a great team, they ensure that communication of the activity ongoing to the service status. More

Superb Service I would like to thank Mercedes for their exceptional service for an unexpected visit. I was on my way to an appointment in Fayetteville from Winston-S I would like to thank Mercedes for their exceptional service for an unexpected visit. I was on my way to an appointment in Fayetteville from Winston-Salem and unfortunately, hit an unidentified object in the road. Long story short, less than 3 miles away from my destination, my air sensor came on. New and unfamiliar to the area, I was referred to Mercedes-Fayetteville. From the beginning of my conversation with John (I pray that's his name) in service to see if the appropriate tire was in stock to the very end with Dewayne ensuring that Mocha (trucks name) and I were taken care of and back on the road safely my experience was outstanding. My visit was on 15 May More

As usual, wonderful overall service. It starts from point of entry to driving away. I have experienced many areas of service at MB Fayetteville and the exceptional service is consistent throughout. Three veh of entry to driving away. I have experienced many areas of service at MB Fayetteville and the exceptional service is consistent throughout. Three vehicle purchased and I have referred four new car buyers. More

The moment you walk in the door your greeted by a friendly person. Who always ask how they can help. Jamie got my car in and fixed quickly. I like knowing I’m dealing with honest, caring people friendly person. Who always ask how they can help. Jamie got my car in and fixed quickly. I like knowing I’m dealing with honest, caring people More