Mercedes-Benz of Fayetteville - Service Center

Service was professional as well as personal My recent service experience was truly exceptional. I love the new facilities. Jamie kept me informed on the service progress and made certain I was c My recent service experience was truly exceptional. I love the new facilities. Jamie kept me informed on the service progress and made certain I was comfortable while waiting. More

Service section is truly remarkable Service department continues to amaze me with their prompt and thorough customer service. I would recommend the service department to all Mercedes Ben Service department continues to amaze me with their prompt and thorough customer service. I would recommend the service department to all Mercedes Benz owners in the Fayetteville NC area. More

They are all so friendly when we bring our cars here. I love coming here. I will be coming back for an upgrade very soon. love coming here. I will be coming back for an upgrade very soon. More

Good Service Service was done timely. Staff was friendly and helpful. This was my third check up and it went like clockwork. Price not too bad for work done. Service was done timely. Staff was friendly and helpful. This was my third check up and it went like clockwork. Price not too bad for work done. More

I will give an excellent review for my service last month, because the lady that assist me and the guy was great very nice, I believe her name is Sherri and the guy with the white beard/shave head. Onl month, because the lady that assist me and the guy was great very nice, I believe her name is Sherri and the guy with the white beard/shave head. Only thing is today I found out my wheel lock is not there and I have to drive all the way an hour away to get it back , which is no problem to me but really I was very busy today. Just letting u guys know so it can be avoided in the future. But all is good. Today my visit was not kinda great on customer service. So pls contact m. Thanks More

Great service in a timely manner. Professional service done in a timely manner; vehicle returned to me clean. Service manager contacted me through the service process and assured me e Professional service done in a timely manner; vehicle returned to me clean. Service manager contacted me through the service process and assured me everything was taken care of. More

Service experience Sherri, my service advisor, is that type of representative organizations constantly seeks but seldom finds. Her dedication to client total satisfactio Sherri, my service advisor, is that type of representative organizations constantly seeks but seldom finds. Her dedication to client total satisfaction is unquestionable. I would greatly appreciated her assistance and recommendations. More

Wonderful Major Svc; B2; was mailed a$150 coupon; helped tremendously! Vehicle runs even better after the service; did provide a loaner vehicle. Conducted a rec Major Svc; B2; was mailed a$150 coupon; helped tremendously! Vehicle runs even better after the service; did provide a loaner vehicle. Conducted a recall service also. More

Great service Performed all service as requested. Love the new dealership. A lot of thought went into the design of the service area. Loaner car was available to Performed all service as requested. Love the new dealership. A lot of thought went into the design of the service area. Loaner car was available to help keep us on our schedule track. More

Servicing The servicing of my vehicle was awesome. Very timely and the service advisor was professional and took the time to get my vehicle in without an appoi The servicing of my vehicle was awesome. Very timely and the service advisor was professional and took the time to get my vehicle in without an appointment. More