Mercedes-Benz of Fayetteville - Service Center

New Car Purchase Rachael Ross was excellent. She was friendly and knowledgeable. She made buying a car easy. No hassle. She went out of her way to accomodate us. I ha Rachael Ross was excellent. She was friendly and knowledgeable. She made buying a car easy. No hassle. She went out of her way to accomodate us. I had to go home and let my dog out and she offered us to test drive a car home. We went in for an oil change and ended up buying a car. More

Purchase of vehicle I was at this dealership after my 2009 E550 broke down on I-95 in Wade, NC. As a walk in without any appointment I was accommodated and treated very I was at this dealership after my 2009 E550 broke down on I-95 in Wade, NC. As a walk in without any appointment I was accommodated and treated very well by Jamal. My elderly dog was also treated fantastically by the service department! While at the dealership I decided to purchase a vehicle and traded in my E550. Julie Rutgers was my sales person and did an excellent job process my sale. More

B1 Servicing The experience was great. They were prepared for me with a rental car as soon as I arrived and my car was done by lunch time. The experience was great. They were prepared for me with a rental car as soon as I arrived and my car was done by lunch time. More

This was not my first time for Buy R Service.. The folks tha Not my first time there, I new what to expect .. Several of the folks know me there and when they see Me they speak.. The salesperson that sold me the Not my first time there, I new what to expect .. Several of the folks know me there and when they see Me they speak.. The salesperson that sold me the GL450 saw me and came right out and started a conversation I like that made me feel like part of FAMILY.. Only my fourth MB. THIS ONE I WILL PUT ON MY FB PAGE , MB got it right this time, great auto for someone with small kids safety is outstanding ..Mrs. Nikki and Mrs. Debbie is to be a great example of Professionalism .. Thanks Guys always my Dealer.. Keep up the great work.. More

Job well done. The Job was done well and will be going back. The wait time was a little long but the atmosphere made it worth while. First time going and was not b The Job was done well and will be going back. The wait time was a little long but the atmosphere made it worth while. First time going and was not bad overall. More

Seat cover were replaced under warranty. Debbie Wheeler and the rest of the team were very responsive when we showed them some tears in our front seats. They replaced the covers at no charge Debbie Wheeler and the rest of the team were very responsive when we showed them some tears in our front seats. They replaced the covers at no charge under warranty. Very satisfied! More

Awesome experience. Great personalized attention as always. Great service. Great visit. Leah's feels like I'm among friends. Great personalized attention and service as always. Very easy to schedule work an Great service. Great visit. Leah's feels like I'm among friends. Great personalized attention and service as always. Very easy to schedule work and to pick up as well More

ALWAYS a joy to do business with Debbie Wheeler!!! ALWAYS a joy to do business with the service department. Especially Debbie Wheeler. She is a true assist to your company. Friendly, love her smile ALWAYS a joy to do business with the service department. Especially Debbie Wheeler. She is a true assist to your company. Friendly, love her smiles and she makes it fun even when you are upset about you car.....she will make you laugh! Just what you need at the desk!! And Marcus....wow what a great guy and great service!!! More

Always courteous and very accommodating. I've just found that any correspondence that I've had with this dealership has been a pleasure. They honor any agreements made and always do a superb I've just found that any correspondence that I've had with this dealership has been a pleasure. They honor any agreements made and always do a superb job. I've already recommended them to several friends. More

Exceptional! The staff is always prepared to receive you for your service appt. They are courteous and knowledgeable. I always appreciate the estimate and discussi The staff is always prepared to receive you for your service appt. They are courteous and knowledgeable. I always appreciate the estimate and discussion about the work that will be completed. They always remember to make you feel special by calling you by your name like old friends. I appreciate their sense of humor and then making you feel like it is more than a service visit. More