Mercedes-Benz of Fayetteville - Service Center
Fayetteville, NC
208 Reviews of Mercedes-Benz of Fayetteville - Service Center
They were able to accommodate me even though I was running late for my B service appointment. Everyone in the dealership was nice and accommodating. They always are! My service representative, Justin running late for my B service appointment. Everyone in the dealership was nice and accommodating. They always are! My service representative, Justin was very friendly and informative! I drive 45 minutes to get my car serviced at this dealership because it is one of the best! I also bought my car from this dealership and will continue to do so when looking for a future new car. More
Mercedes Benz of Fayetteville continuously provides excellent vehicle and customer service. The Service department team have always gone the extra mile to ensure my needs and expectations are met. excellent vehicle and customer service. The Service department team have always gone the extra mile to ensure my needs and expectations are met. More
Excellent experience - great communication and they were even able to complete an additional service my vehicle needed the same day! The team was amazing to work with - even the technician that helpfully ex even able to complete an additional service my vehicle needed the same day! The team was amazing to work with - even the technician that helpfully explained the difference between Mercedes AMG brake rotors and the ones on my previous vehicles. I don’t want to bring my vehicle anywhere else! More
Very thorough and love the new technology of showing the issues via video. Service rep was easily reachable. Loaner car availability was definitely a plus. Knowing they have so many mechanics on staff gives issues via video. Service rep was easily reachable. Loaner car availability was definitely a plus. Knowing they have so many mechanics on staff gives piece of mind that they have depth and experience and expertise. More
My service visits with Mercedes of Fayetteville are always first rate. Been with them for almost 9 years and never had a problem or issue. These folks are on top of their game! always first rate. Been with them for almost 9 years and never had a problem or issue. These folks are on top of their game! More