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Mercedes-Benz of Fayetteville - Service Center

Fayetteville, NC

4.8
204 Reviews

204 Reviews of Mercedes-Benz of Fayetteville - Service Center

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July 08, 2023

Great staff and service. Offered loyalty discount. Good supply of spare parts. Very accessible location. More

by Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stackhouse
Report | Print
Jul 09, 2023 -

Mercedes-Benz of Fayetteville responded

We are always here to give you the best experience possible, Sherry! Thanks for the five stars!

June 30, 2023

Service advisor was very Professional. Justin kept me update on the progress of my car. Reggie the Driver was also exceptional. More

by pascal1550@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jun 30, 2023 -

Mercedes-Benz of Fayetteville responded

Thank you for letting us know you had a great experience at Mercedes-Benz of Fayetteville! We appreciate you coming in.

June 28, 2023

Christopher was professional and kept me informed about the status of my vehicle. It was a pleasure. More

by terase24f
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Jun 29, 2023 -

Mercedes-Benz of Fayetteville responded

We had a great time working with you! Thank you for leaving a positive review. Mercedes-Benz of Fayetteville loved having you as a customer.

June 13, 2023

The staff is friendly and professional. I have been satisfied with the car service and the videos showing details of the work performed on my vehicle. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jun 13, 2023 -

Mercedes-Benz of Fayetteville responded

Well thank you! We always strive to present ourselves in the most warm and professional way possible. Thank you for leaving us a great review! Mercedes-Benz of Fayetteville appreciates you.

June 13, 2023

The staff were welcoming and professional. The video was informative. I received exceptional service and would recently use them again. More

by pat1rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Miller, Vernon Reynolds
Report | Print
Jun 14, 2023 -

Mercedes-Benz of Fayetteville responded

We are so glad you thought so! We appreciate your positive feedback. Thank you for choosing Mercedes-Benz of Fayetteville!

June 09, 2023

Service is always the best and the service representatives always seem genuinely concerned. Love my Mercedes More

by adrian.bess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Kereec
Report | Print
Jun 09, 2023 -

Mercedes-Benz of Fayetteville responded

We want nothing more than for you to love your new Mercedes, Adrian! Thank you for giving us such a great review!

June 08, 2023

We received exceptional service and professional assistance in a timely manner. We have confidence in Mercedes Benz of Fayetteville and the expertise of their team. Thank you for the great service y More

by Dena B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Report | Print
Jun 09, 2023 -

Mercedes-Benz of Fayetteville responded

Thank you, Dena, for choosing our dealership for your vehicle service! From all of us at Mercedes-Benz of Fayetteville, we thank you!

June 01, 2023

Very caring and professional took time to address the problem and kept me informed I'm a timely manner More

by Clevwilson59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Miller
Report | Print
Jun 02, 2023 -

Mercedes-Benz of Fayetteville responded

We'll always put your needs first at Mercedes-Benz of Fayetteville! Thank you for speaking so highly of our dealership, and thank you for the five star rating!

May 28, 2023

This dealership is exceptional because they care and leave everything to experienced and skilled people. More

by Roosevelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAMIE JOHNSON
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May 30, 2023 -

Mercedes-Benz of Fayetteville responded

That is our goal, Roosevelt! We're glad you had a great experience at Mercedes-Benz of Fayetteville. Come back and see us again soon!

May 02, 2023

Love this dealership and the staff who work there like Mr. Justin Hardcastle! They always do a fantastic job taking care of me and my car each visit. Thank you! More

by david.s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hardcastle
Report | Print
May 03, 2023 -

Mercedes-Benz of Fayetteville responded

Thank you for showing your appreciation for our team at Mercedes-Benz of Fayetteville, David! We love getting to service your vehicle, and we can't wait to see you again!

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