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Mercedes-Benz of Fayetteville - Service Center

Fayetteville, NC

4.8
208 Reviews

208 Reviews of Mercedes-Benz of Fayetteville - Service Center

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August 18, 2023

The service was outstanding and all the warranty issues was completed. i trust this dealership with all my services and warranty issues. I have two Mercedes that i let Mercedes Benz of Fayetteville Service More

by james.e.thornton20.civ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 21, 2023 -

Mercedes-Benz of Fayetteville responded

james.e.thornton20.civ, thank you for the five stars! Drive safely and take care!

Aug 21, 2023 -

james.e.thornton20.civ responded

Thank you. GO MERCEDES!!!!!

August 09, 2023

Always get great service! Mercedes Benz of Fayetteville exceed my expectations they pick up and deliver my vehicle as scheduled. Would not go anywhere else for my service. More

by Bruno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name unknown
Aug 10, 2023 -

Mercedes-Benz of Fayetteville responded

Thank you so much, Bruno! We're so happy you came to see us at Mercedes-Benz of Fayetteville, and we cannot wait to see you again.

August 04, 2023

Did a great job In repairing my car. Thank you 😊 see you during my next service. More

by Cthomps247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 07, 2023 -

Mercedes-Benz of Fayetteville responded

Thank you for stopping by and rating us five stars! We can't wait to see you again.

July 30, 2023

Very easy to make an appointment. Work completed quickly and efficiently. Jamie, my service advisor is professional, friendly and very competent. He kept me informed about the progres More

by jaufwad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Jul 31, 2023 -

Mercedes-Benz of Fayetteville responded

We're happy to hear everything went smoothly! Thanks for choosing to service with us at Mercedes-Benz of Fayetteville.

July 08, 2023

Great staff and service. Offered loyalty discount. Good supply of spare parts. Very accessible location. More

by Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stackhouse
Jul 09, 2023 -

Mercedes-Benz of Fayetteville responded

We are always here to give you the best experience possible, Sherry! Thanks for the five stars!

June 30, 2023

Service advisor was very Professional. Justin kept me update on the progress of my car. Reggie the Driver was also exceptional. More

by pascal1550@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 30, 2023 -

Mercedes-Benz of Fayetteville responded

Thank you for letting us know you had a great experience at Mercedes-Benz of Fayetteville! We appreciate you coming in.

June 28, 2023

Christopher was professional and kept me informed about the status of my vehicle. It was a pleasure. More

by terase24f
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher
Jun 29, 2023 -

Mercedes-Benz of Fayetteville responded

We had a great time working with you! Thank you for leaving a positive review. Mercedes-Benz of Fayetteville loved having you as a customer.

June 13, 2023

The staff is friendly and professional. I have been satisfied with the car service and the videos showing details of the work performed on my vehicle. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 13, 2023 -

Mercedes-Benz of Fayetteville responded

Well thank you! We always strive to present ourselves in the most warm and professional way possible. Thank you for leaving us a great review! Mercedes-Benz of Fayetteville appreciates you.

June 13, 2023

The staff were welcoming and professional. The video was informative. I received exceptional service and would recently use them again. More

by pat1rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Miller, Vernon Reynolds
Jun 14, 2023 -

Mercedes-Benz of Fayetteville responded

We are so glad you thought so! We appreciate your positive feedback. Thank you for choosing Mercedes-Benz of Fayetteville!

June 09, 2023

Service is always the best and the service representatives always seem genuinely concerned. Love my Mercedes More

by adrian.bess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Kereec
Jun 09, 2023 -

Mercedes-Benz of Fayetteville responded

We want nothing more than for you to love your new Mercedes, Adrian! Thank you for giving us such a great review!

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