Mercedes-Benz of Fayetteville - Service Center

We received exceptional service and professional assistance in a timely manner. We have confidence in Mercedes Benz of Fayetteville and the expertise of their team. Thank you for the great service y assistance in a timely manner. We have confidence in Mercedes Benz of Fayetteville and the expertise of their team. Thank you for the great service you consistently provide! More

Very caring and professional took time to address the problem and kept me informed I'm a timely manner problem and kept me informed I'm a timely manner More

This dealership is exceptional because they care and leave everything to experienced and skilled people. leave everything to experienced and skilled people. More

Love this dealership and the staff who work there like Mr. Justin Hardcastle! They always do a fantastic job taking care of me and my car each visit. Thank you! Mr. Justin Hardcastle! They always do a fantastic job taking care of me and my car each visit. Thank you! More

The tech and the service desk explained all that would be done to my vehicle before any work was done done to my vehicle before any work was done More

The “Mercedes” experience was short lived. 1 and half months later, new car needed rotors; no explanation, no what can we do to make this right. 3 months later sensor went out, 2 months to get 1 and half months later, new car needed rotors; no explanation, no what can we do to make this right. 3 months later sensor went out, 2 months to get sensor, and again, no what can we do to make this right. Mind you, now at 3 visits to service department, not one visit was under “3” hours, with appointment- I’m just hoping that sooner, hopefully not later I can find a way out this vehicle- The “Mercedes Experience” has been just that, an experience- More

Everyone was pleasant. Dealership was clean, employees were helpful. I would recommend this dealership to my friends. Dealership was clean, employees were helpful. I would recommend this dealership to my friends. More

After follow-up call from Jason I'm confident everything will be taken care of. I have an appointment on Jan 31 to complete everything will be taken care of. I have an appointment on Jan 31 to complete everything More

Friendly, accommodating, good clean shop. I will always recommend Mercedes Benz of Fayetteville for servicing Mercedes vehicles. It's the only shop I trust to look at my E Class. I will always recommend Mercedes Benz of Fayetteville for servicing Mercedes vehicles. It's the only shop I trust to look at my E Class. More

Mr. Jason Miller was one of the best service advisor I have ever encountered. He set the standard for professionalism, courtesy and friendly demeanor. I commend you on his employment, have ever encountered. He set the standard for professionalism, courtesy and friendly demeanor. I commend you on his employment, More