
Mercedes-Benz of Flemington
Flemington, NJ
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1,584 Reviews of Mercedes-Benz of Flemington
Replacement Tires They replaced the wrong tire and then covered it up. Within 500 miles, the tire they were supposed to replace need replacing. Still they did not adm They replaced the wrong tire and then covered it up. Within 500 miles, the tire they were supposed to replace need replacing. Still they did not admit that they changed the wrong tire. I was accused of hitting something hard that caused the damage and I now had to replace a tire that I had thought had just been replaced for another $353. Still no admission, that the wrong tire had been replaced. I have all the documentation and will share with the dealership. I think what irritates me the most is they didn't admit the mistake when it happened. Then still didn't admit it when I came back and made me looking like the crazy person because I couldn't understand why I had to buy a brand new tire when I thought I had replaced. I am not sure why they thought that I wouldn't figure it out. More
Amazing experience with great customer service My car buying experience at Mercedes Benz of Flemington was extremely smooth and could not have gone any better! Julian did an amazing job of helping My car buying experience at Mercedes Benz of Flemington was extremely smooth and could not have gone any better! Julian did an amazing job of helping me get into a vehicle I absolutely love and am truely grateful for his asisstance! More
Outstanding car and service. I just purchased a 2019 Mercedes Benz E450 coupe from MB of Flemington and the way that I was treated and the car that I purchased were simply outstan I just purchased a 2019 Mercedes Benz E450 coupe from MB of Flemington and the way that I was treated and the car that I purchased were simply outstanding by this fine dealership. My salesman was Gerry Leon and I have since dealt with several staff members such as Mark (product specialist), Janae (Internet coordinator), Gregg (sales manager) etc.. I can't believe that everyone I encountered while doing this transaction was A plus. I don't live near Flemington but have bought several cars out there. This is my first Mercedes and is the best luxury car and overall purchase experience that I ever had. I plan to drive one hour each way to use for them service as well because they were that good in dealing with customers and getting everything done right. They really do care about their customers and product and they don't just give lip service about this. They are really that good and I have owned 20 cars in my life including just about every luxury brand on the market. Thanks guys !!! More
Sales & Service Departments I have been dealing with Mercedes Benz in Flemington, NJ for many years. Sales & Service departments are excellent. Pleasant and helpful staff. M-B I have been dealing with Mercedes Benz in Flemington, NJ for many years. Sales & Service departments are excellent. Pleasant and helpful staff. M-B in Flemington will be the first place I go to when looking for a new car. More
Great experience purchasing a new mercedes benz vehicle All of the personnel we came into contact were friendly, helpful and knowledgeable. Julian our sales associate spent a lot of time going over what we All of the personnel we came into contact were friendly, helpful and knowledgeable. Julian our sales associate spent a lot of time going over what we wanted and didn't want to come up with the best alternative for us. We were coming off of a lease and could not decide whether to purchase that vehicle, lease a new one or purchase. As it turns out a new purchase worked best for us given our desire for warranty protection and our low mileage usage characteristics. But the best part was, there was no hard-sell pressure. And, Jeremy, his manager worked with us to come up with what we feel was a very fair deal. Anthony who handled the financing, was very thorough in explaining our options for financing and add-ons, such as extended warranty, tire protection, pre-paid maintenance. And finally, Mark, the concierge who went over the vehicle and how the systems functioned spent a lot of time with us to make sure we get the most out of our vehicle's features. All in all a top notch experience. More
Great customer service by caring and attentive people As soon as I pulled my car in, I was met by a service manager and the service was completed quickly and efficiently. I am use to their friendly atmosp As soon as I pulled my car in, I was met by a service manager and the service was completed quickly and efficiently. I am use to their friendly atmosphere and their high quality of service. More
Premium brand has premium customer service Since owning BMW’s in the past this was our first experience with Ciocca MB. It was the most pleasureable experience at a dealership I have ever had. Since owning BMW’s in the past this was our first experience with Ciocca MB. It was the most pleasureable experience at a dealership I have ever had. Shane Hoiles in service took our car in for repair for an electrical issue and ran into multiple issues so he asked if we had any water damage. Upon following up with our insurance company ,that Shane had suggested ,it was a complete loss. Shane said what he was able to do and he accomplished it with his service team. I would highly recommend Ciocca MB for everything Benz and when we look for our next car we come here first. More
Great Service Shane is an excellent representative for the dealership. He goes above and beyond to make sure it is a positive experience. I did not purchase the ca Shane is an excellent representative for the dealership. He goes above and beyond to make sure it is a positive experience. I did not purchase the car at this dealership, but would in the future because of outstanding service! More
Service Excellent service at all levels. From start to end, each of them very professional and courteous.we will recommend this dealership and the management Excellent service at all levels. From start to end, each of them very professional and courteous.we will recommend this dealership and the management to family and friends. More
Professional and patient The dealership had the car that I asked for available and ready to be purchased. Brett my salesman was professional and patient and answered my questi The dealership had the car that I asked for available and ready to be purchased. Brett my salesman was professional and patient and answered my questions to his best of ability. More