Mercedes-Benz of Flemington

Recall Item Not Available It would have been smart to let me know that the dealer had not received the replacement recall item in time for the scheduled appointment so we could It would have been smart to let me know that the dealer had not received the replacement recall item in time for the scheduled appointment so we could have rescheduled. As I was to be there for the recall, I had some other non=urgent small items taken care of that I expected to wait for. The main purpose of the appointment could not be done and I had to wait for the other things to be completed. The appointment was made with with a knowledgable person who avised that the opart was not there yet and so we made the appointment ten days later, just in case. Nevertheless, it didn't arrive in time. A small recall item (dipstick) seems to me should have been easy to get in time, o matter where it was to come from. The first notice of the recall was in June (now September). Time to get the supply chain functioning better! More

New Vehicle Neil was great to work with. He was very knowledgeable. This is the second car we purchased from Neil. We definitely recommended him to other. Neil was great to work with. He was very knowledgeable. This is the second car we purchased from Neil. We definitely recommended him to other. More

Service was as promised, and loaner made it so easy. Totally professional and friendly staff - easy to deal with. They wash your car before you pick it up. Have been in twice and each time has been a pl Totally professional and friendly staff - easy to deal with. They wash your car before you pick it up. Have been in twice and each time has been a pleasure. More

Quality cars at a great price. I recently picked up a 2013 Audi s4 from this dealership. I drove all the way from out of state to come see this car. When I arrived Julian was right I recently picked up a 2013 Audi s4 from this dealership. I drove all the way from out of state to come see this car. When I arrived Julian was right there to assist me. He was very personable and great to work with. All the employees were very helpful and made the car buying process quick and easy. My overall experience here was incredible and I would recommend Julian for your car buying needs. More

Awesome job The service center did a great job. I didn’t have an appointment but that didn’t stop me from getting great service. Very friendly and they helped fix The service center did a great job. I didn’t have an appointment but that didn’t stop me from getting great service. Very friendly and they helped fix my issue. More

long term client of flemington mercedes. when different dealerships within a 30 mile radius are selling mostly the same product there have to be clear reasons to choose one over another. Fle when different dealerships within a 30 mile radius are selling mostly the same product there have to be clear reasons to choose one over another. Flemington's customer service, in my experience with 3 different Mercedes dealerships, has been exemplary. when i'm ready for my next car, they will continue to get my business. More

I truly enjoyed every aspect of my experience. Everyone at Mercedes Benz-Flemington went out of their way to make me happy with my purchase from Gerry to Kyle, Mark, Sarah and the general Manager. Everyone at Mercedes Benz-Flemington went out of their way to make me happy with my purchase from Gerry to Kyle, Mark, Sarah and the general Manager. It was easy and effortless. I look forward to dealing with them in the future. More

Awesome. Excellent customer service. Shane was very friendly and explained me the issue with my car very well. It was a pleasure to have my car seriviced at Excellent customer service. Shane was very friendly and explained me the issue with my car very well. It was a pleasure to have my car seriviced at MB of Flemington More

service well done courteous and prompt with results, friendly from the receptionist to all of the service people involved with our interaction with the dealership. Tha courteous and prompt with results, friendly from the receptionist to all of the service people involved with our interaction with the dealership. Thank you, Joe More

Customer service at its finest! The Sales team and Service team here are amazing! They promptly return calls and follow up afterwards. Very friendly and professional which makes this The Sales team and Service team here are amazing! They promptly return calls and follow up afterwards. Very friendly and professional which makes this so pleasurable to come to this dealership. More