Mercedes-Benz of Flemington

Awesome experience all around!! Buying a car can be a really overwhelming experience, but our experience with everyone at Ciocca Mercedes Benz of Flemington was amazing!! Everyone w Buying a car can be a really overwhelming experience, but our experience with everyone at Ciocca Mercedes Benz of Flemington was amazing!! Everyone was incredibly personable and professional. When we walked into Ciocca, we went in knowing we had months left on our current lease and were already way over the allotted mileage. Having already spoken with the dealer from which we had leased our current car who assured us they had offered us the best deal available for getting out of our current lease if they got us into a new lease of the same make vehicle (which we didn't have any interest in doing), we were not expecting much. But we were pleasantly surprised when we got a generous offer to get out of our current lease and got us into a new GLS which we love! George, Julian and Gregg were all incredibly helpful in going over everything with us. They made everything happen literally overnight. I can't say enough amazing things about them!! They were so awesome to work with that we also happened to be in the market for a second previously owned vehicle to be used by employees of our business. We found one that day and although it was located at one of the Ciocca Dealership's locations in PA, they had it flat-bedded over in less than an hour and we ended up leaving there with two cars in one day!! If that doesn't say enough about their service, I don't know what does! Like I said, absolutely AWESOME experience all around!! More

Personal attention I've come to expect great service from this group. Jami is easy to talk to and very customer focused. She takes the time to explain everything, answ I've come to expect great service from this group. Jami is easy to talk to and very customer focused. She takes the time to explain everything, answer all my questions and look for opportunities to manage the budget. More

Excellent experience when taking in my vehicle for 10k service. Joshua was very helpful and professional explaining what was required and the next steps. Loaner provide when taking in my vehicle for 10k service. Joshua was very helpful and professional explaining what was required and the next steps. Loaner provided, another great touch. More

Great customer service! First time at the dealership and Jamie went above and beyond for me! Excellent customer service! Wait time was good and the car wash was an unexpected First time at the dealership and Jamie went above and beyond for me! Excellent customer service! Wait time was good and the car wash was an unexpected surprise! More

amaising svc, pricing and everything ells!!!!! Had the best car buying expirience at this store. Very friendly, great people to work with, special thank you to manager Kyle Mundhenk, helped with Had the best car buying expirience at this store. Very friendly, great people to work with, special thank you to manager Kyle Mundhenk, helped with all questions and satisfyed all my needs. 10 STARS. Customer for life. More

Was a pleasure till I got home Purchased a used 2015 E-400 and love the car. Unfortunately I got home and noticed a bubble in the drivers front tire wall. Called the salesman next d Purchased a used 2015 E-400 and love the car. Unfortunately I got home and noticed a bubble in the drivers front tire wall. Called the salesman next day and they said nothing they could do about it. I should have taken a better look at everything but now I am forced to buy a new tire. Was hoping for some better service as infinity as I have had from the flemington dealership. Overall good buying experience but that left a bad taste. More

Great Customer Service Went to dealer for 50K service and new set of tires, Jamie, my service rep was amazingly helpful- timely appointment, reasonable tire price, and a lo Went to dealer for 50K service and new set of tires, Jamie, my service rep was amazingly helpful- timely appointment, reasonable tire price, and a loaner. As always, Mercedes service is very pricey, but the customer support is great! More

Excellent service experience I was able to schedule an appointment for the next day. Prompt and friendly attention as soon as I arrived. Promised my vehicle would be ready within I was able to schedule an appointment for the next day. Prompt and friendly attention as soon as I arrived. Promised my vehicle would be ready within an hour and it was. Excellent experience. More

Great Buying Experience I’ll start of by saying that Guido Lammatteo was the sales person that I worked with. I found that when I asked Guido questions he provided me with I’ll start of by saying that Guido Lammatteo was the sales person that I worked with. I found that when I asked Guido questions he provided me with his honest opinion instead of telling me what he thought I wanted to hear. If I asked a question and he didn’t know he was straight forward and told me he didn’t know. When some issues came up with the financing on my end Julian Montilla and Kyle Mundhenk were able to work with me on a very reasonable alternative. Overall great buying experience and worthy of repeat business. More

Always happy with great service The best - they set the standard for customer service! Jamie knows all about the cars and what they need - Bill is highly trained professional - very The best - they set the standard for customer service! Jamie knows all about the cars and what they need - Bill is highly trained professional - very detail oriented - always provides full detail of corrected actions. More