Mercedes-Benz of Flemington

Interactive service. I complained about squeaking from the front dashboard. Gave me a tech to sit next to me. We drove on bumps but the car was silent as a mouse. At leas I complained about squeaking from the front dashboard. Gave me a tech to sit next to me. We drove on bumps but the car was silent as a mouse. At least they tried. Went back the tires were rotated and the car checked for a road trip to Canada. Thank you that was a good job. More

Outstanding Experience The entire experience was non-stressful. Our salesman, George Berstler, made us feel very comfortable throughout the entire sales process. On a scale The entire experience was non-stressful. Our salesman, George Berstler, made us feel very comfortable throughout the entire sales process. On a scale of 10, George certainly deserved a 10!! I would recommend Mercedes Benz of Flemington and if you go, ask for George. More

worst customer service!! The service manager, the older guy not listed below is confused as to the definition of customer service. He consistently skirts the issues presented The service manager, the older guy not listed below is confused as to the definition of customer service. He consistently skirts the issues presented and blames the customer. He is rude and needs to be coached on how to deal with customers or removed from dealing with customers altogether. This was my last time coming here I made my way to Bridgewater Mercedes. Not only did they have my car for three weeks and did no repairs they argued with me about bringing in the loaner when I called not them to inquire about my car. More

Great service! Jami was forthright about all of the fees associated with the different items that needed repair in my car so I could make an informed decision. She Jami was forthright about all of the fees associated with the different items that needed repair in my car so I could make an informed decision. She was thorough with her explanation. I find Jami to be very customer-centric which is why I came back to her for service. More

Yearly maintenance Scheduling was simple. Service was completed in a timely manner. Vehicle ready in ~2 hours washed & vacuumed. Comforting feeling having Mercedes do Scheduling was simple. Service was completed in a timely manner. Vehicle ready in ~2 hours washed & vacuumed. Comforting feeling having Mercedes do the maintenance. Well done. More

Great service I went in due to a problem with the drivers side window (it had an instance of not fully raising, going up and down, and finally needing manual assist I went in due to a problem with the drivers side window (it had an instance of not fully raising, going up and down, and finally needing manual assistance to fully close). The service team took the door apart, checked everything out, including the other Windows- couldn't find anything wrong. Not only did they fully check out the problem, they did a multipoint inspection, washed and vacuumed the car, and did not charge me a penny! The window works. More