
Mercedes-Benz of Fort Washington
Fort Washington, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Brian has great knowledge of the product and excellent communication. He made the transaction seamless and fulfilling. He was very professional and showed that he cared about providing the best customer communication. He made the transaction seamless and fulfilling. He was very professional and showed that he cared about providing the best customer service. We would highly recommend Brian! More
I met Karissa about six weeks ago when I decided to walk in the dealership to view the inventory. She was very friendly, No sales pitches or sales pressure! She asked me what I was looking for, I treat dro in the dealership to view the inventory. She was very friendly, No sales pitches or sales pressure! She asked me what I was looking for, I treat drove a vehicle, they didn’t have in Stock what i wanted and I left. A few weeks later she followed up with me, I actually ended up leasing something completely different from what I originally planned to lease. We worked out the numbers quickly, and she made sure all of the paperwork was ready when I arrived to pick up my new vehicle. She is a pleasure to deal with! More
Got our new GLC 300 from here just a few days back. Kevin was very helpful in making sure that we got a good deal and was flexible in test driving and looking at various colors. He was patient and made Kevin was very helpful in making sure that we got a good deal and was flexible in test driving and looking at various colors. He was patient and made sure that we were totally satisfied with the purchase. The whole process was smooth and definitely consider this dealership and Kevin if you are looking at Mercedes Benz. More
I recently had a disappointing experience with Mercedes-Benz of Fort Washington. My car was ready for pickup at 2 PM after servicing, but I didn’t receive a call until 5:30 PM—just 30 minutes befo Mercedes-Benz of Fort Washington. My car was ready for pickup at 2 PM after servicing, but I didn’t receive a call until 5:30 PM—just 30 minutes before closing. Since I couldn’t get there in time, I asked if they could arrange an Uber from my job the next day. I was told they only accommodate rides within a 15-mile radius. According to Google Maps, my job was 20 miles away, but the Uber app calculated it as only 13 miles, which makes their explanation confusing and frustrating. I’m originally from New Jersey and purchased my vehicle from Mercedes-Benz of Paramus, where I’ve never experienced anything like this. The service at Fort Washington felt impersonal and dismissive by comparison. When I arrived to pick up my car (after arranging my own Uber), I walked into the service center and was completely ignored. No one greeted me or offered help—everyone seemed glued to their phones. I had to stand awkwardly by the wall until someone finally acknowledged me. At that point, I just wanted to take my car and leave. This experience left a bad taste, and although I had been planning to upgrade my vehicle with Mercedes this year, I’ll now be looking elsewhere. Exceptional service matters—and unfortunately, I didn’t receive it here. More
Matt Reimel and Alex Frank were the best very professional! Will definitely be back to buy my next Mercedes with them! professional! Will definitely be back to buy my next Mercedes with them! More
Karen was such a breath of fresh air from what we were used to at Fort Washington! Our prior sales person was good, what we realized was missing was Karen's celebratory nature and up beat demeanor. She wa used to at Fort Washington! Our prior sales person was good, what we realized was missing was Karen's celebratory nature and up beat demeanor. She was informative, patient, and crystal clear about the process. It was a good time! More
Karen was recommended by our friends. She was everything they stated & more. We ended up deciding not to buy any vehicle at this time, but will be in contact with Karen as soon as we are She was everything they stated & more. We ended up deciding not to buy any vehicle at this time, but will be in contact with Karen as soon as we are back in the market! More
Brittney sold us a 2025 GLS580 and it was a top notch experience. She is an outstanding sales executive who did a great job helping us find the right vehicle for our family needs. She is exceptionally experience. She is an outstanding sales executive who did a great job helping us find the right vehicle for our family needs. She is exceptionally knowledgeable and goes above and beyond to ensure we were delighted with the vehicle as well as showcasing the merits of the dealership and after the sale service support. Thank you so much Brittney for everything! More
I have done business with Alex for over 20 years. He is a top notch sales executive who works extremely hard to ensure the customer is satisfied before, during and after the sale. He is incredibly He is a top notch sales executive who works extremely hard to ensure the customer is satisfied before, during and after the sale. He is incredibly knowledgeable and has made me and my family customers for life. Our recent purchase of a 2025 GLS580 was exceptional. Thank you Alex!! More
Keith was wonderful - really professional, thoughtful, thorough, and excellent. I appreciate the time he took with me to review all of the options. thorough, and excellent. I appreciate the time he took with me to review all of the options. More