Mercedes-Benz of Fort Washington

My wife and I had a wonderful experience purchasing our vehicle from this dealership. Our salesman, Craig Harris was extremely professional and knowledgeable. We felt very comfortable without any pressure. vehicle from this dealership. Our salesman, Craig Harris was extremely professional and knowledgeable. We felt very comfortable without any pressure. Also, Josh from finance deserves a shout out for finalizing a stress free transaction. More

Brian was knowledgeable, personable, and attentive. He took the time to understand exactly what I was looking for, answered every question with expert insight, and made the entire car-buying process fe He took the time to understand exactly what I was looking for, answered every question with expert insight, and made the entire car-buying process feel exciting rather than overwhelming. His passion for the brand and dedication to customer satisfaction was evident in every interaction, unlike other locations where I felt rushed or just another sale More

PAUL and his team, particularly Ricky for me most recently, are great communicators with customers; they give sound advice without being pushy; they make you feel welcome and that your business is wa recently, are great communicators with customers; they give sound advice without being pushy; they make you feel welcome and that your business is wanted. Paul oversees the great work of the Ft Washington service team. I feel like they really advocate for us as customers and the care of our lovely vehicles. Well executed loaner car program. With so many dealerships losing personal connections to car owners, this dealership does it right. More

I recently purchased a 2026 AMG GLC 300 and Paul from start to finish made the experience stress free. He delivered top notch service making my decision to purchase a car from Mercedes Benz Fort Washingt start to finish made the experience stress free. He delivered top notch service making my decision to purchase a car from Mercedes Benz Fort Washington a clear choice!!! More

Tiffany, the finance manager, pressured me to purchase add-on products despite me clearly stating I was not interested. Even after I explained that I needed to leave, she continued pushing Gap insurance a add-on products despite me clearly stating I was not interested. Even after I explained that I needed to leave, she continued pushing Gap insurance and maintenance packages. Her attitude changed, and you could tell that she was visibly upset and annoyed that I did not buy any additional add-on packages beyond simply purchasing the car. I hope this feedback is used to improve future customer experiences. More

Addison, the sales associate, did not provide guidance or support during the purchase process. My questions about the Mercedes Me Connect app, as well as how to function and use the car, went unanswered. or support during the purchase process. My questions about the Mercedes Me Connect app, as well as how to function and use the car, went unanswered. I was left without direction for keys, exiting the garage, or understanding the vehicle until another associate intervened. It felt like he completed the sale and left me hanging. I hope this feedback helps improve the customer experience. More

Karissa is a no pressure, ask me anything sales person who will go and get your questions answered. She was personable to chat with while waiting on financials and knowledgeable about the vehicle I was in who will go and get your questions answered. She was personable to chat with while waiting on financials and knowledgeable about the vehicle I was interested in buying. I would definitely recommend her. More

Worked with Clint Abney on a custom build and it was an amazing experience. Weekly updates and a super smooth and prepared experience. Can’t wait to get my next Benz from them. amazing experience. Weekly updates and a super smooth and prepared experience. Can’t wait to get my next Benz from them. More

Issac was amazing Helped me to find the car I wanted gave me the best deal possible wanted gave me the best deal possible More

I had an excellent experience working with Craig Harris and his team at MB of Ft Washinton. He answered all my questions in a professional and timely basis. I also felt he went to bat for me in helping and his team at MB of Ft Washinton. He answered all my questions in a professional and timely basis. I also felt he went to bat for me in helping me find what I considered my " best deal". More