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Mercedes-Benz of Fort Washington
Fort Washington, PA
3,378 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476.
We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you.
Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,378 reviews
August 08, 2026
I had an amazing experience working with William during my car lease process. He was incredibly helpful, professional, and patient throughout the entire experience. He made what could have been a stressful my car lease process. He was incredibly helpful, professional, and patient throughout the entire experience. He made what could have been a stressful process feel smooth and easy, and he was always available to answer my questions and make sure I understood everything. William truly went above and beyond to make sure I was comfortable and satisfied. I really appreciate his honesty, communication, and excellent customer service. I would highly recommend William to anyone looking for someone trustworthy and great to work with! More
by Awenrich895
August 01, 2026
Exceptional, and knowledgeable! Such a great experience. More pleased with my time at Fort Washington Mercedes, then my experience at Doyelston Mercedes Benz. Will return to purchas Such a great experience. More pleased with my time at Fort Washington Mercedes, then my experience at Doyelston Mercedes Benz. Will return to purchase soon. Highly recommend working with William! More
by DubSac86
Employees Worked With
July 30, 2026
William was excellent. Very tentative,and professional. He helped me go from a BMW, to Mercedes Benz, no problem! Better then Mercedes Benz Devon Very tentative,and professional. He helped me go from a BMW, to Mercedes Benz, no problem! Better then Mercedes Benz Devon More
by slevitt
Employees Worked With
July 16, 2026
Working with William was pleasure 10/10. Very knowledgeable, and patient. Highly recommend William. He gave much better service then Mercedes Benz of Cherry Hill. Very knowledgeable, and patient. Highly recommend William. He gave much better service then Mercedes Benz of Cherry Hill. More
by carolynparziale
Employees Worked With
July 12, 2026
My son purchased his first car, Addison and Josh were both very helpful and great to work with. Top notch service, had fun and made the buying experience even better than ever. both very helpful and great to work with. Top notch service, had fun and made the buying experience even better than ever. More
by Mahoumi
July 10, 2026
Clint and Taylor were amazing , they made the process of buying my new car easy .I will always ask for Clinton and Taylor when i purchase another car from Mercedes buying my new car easy .I will always ask for Clinton and Taylor when i purchase another car from Mercedes More
by Buildprecision
June 19, 2026
Excellent dealership. Made the buying process very easy and got me in and out of the dealership. Made the buying process very easy and got me in and out of the dealership. More
by Michael
Employees Worked With
June 18, 2026
I am extremely disappointed with how this appointment was handled. This appointment was scheduled by Rob Plimpton and specifically included a loaner vehicle. I arrived as scheduled, checked in, received t handled. This appointment was scheduled by Rob Plimpton and specifically included a loaner vehicle. I arrived as scheduled, checked in, received the loaner, and left for work. After I had already left the dealership, I received a phone call telling me the repair could not be completed and that I needed to return the loaner vehicle immediately. If the repair could not be performed, this should have been determined before I was given a loaner vehicle and sent on my way. As a result, I wasted a significant amount of time, had to interrupt my commute, return to the dealership, and ended up over an hour late for work. What is most concerning is the lack of communication and accountability. Different staff members provided different explanations, and nobody was able to clearly explain why the appointment was scheduled or why I was released with a loaner vehicle if the repair was not approved. I purchased an expensive protection package expecting professional service and support. Instead, I experienced conflicting information, poor communication, and a complete disregard for my time. Management should review this situation carefully and provide additional training to the service department to prevent this from happening to other customers. My concern is not simply that the repair was denied. My concern is that the dealership scheduled the repair, confirmed a loaner vehicle, released me from the dealership, and only then informed me that the repair could not be performed. This resulted in lost work time and multiple unnecessary trips. Additional information: Before scheduling this appointment, I specifically asked whether my maintenance/protection package would cover this repair, and I was told that it would. Based on that information, I brought the car in expecting the repair to be completed under the package. Later, the dealership changed its position and said the repair could not be covered, then sent me an estimate of more than $2,000 if I paid out of pocket. More
by Yongfeng Liu
June 15, 2026
Isaac Marlowe was great to deal with! The entire experience was smooth and enjoyable. I feel like I got a fair deal. The entire experience was smooth and enjoyable. I feel like I got a fair deal. More
by Tyler Hopp
May 25, 2026
5 Stars I cannot say enough wonderful things about Matthew Melsheimer and the entire team at Mercedes-Benz of Fort Washington. I have been part of the Fort Washington Mercedes family since 2016, and t Matthew Melsheimer and the entire team at Mercedes-Benz of Fort Washington. I have been part of the Fort Washington Mercedes family since 2016, and throughout the years they have consistently treated me with kindness, professionalism, and respect. Matt put an incredible amount of time, effort, patience, and care into helping me get into my new car. I had a personal snag in the road along the way, and instead of making me feel pressured or discouraged, they worked with me every step of the process. That loyalty and support meant more than I can say. This dealership truly understands relationships and customer care, and that is exactly why they have won me over as a lifelong loyal customer. Thank you, Matt, for going above and beyond. It has always been such a pleasure working with you and the Mercedes-Benz of Fort Washington team. More
by Stacee's
