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Mercedes-Benz of Fort Washington
Fort Washington, PA
3,275 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476.
We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you.
Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,275 reviews
July 23, 2022
Excellent customer service, polite service advisors who treat you as a valued customer Additionally waiting areas are very neat and nicely maintained treat you as a valued customer Additionally waiting areas are very neat and nicely maintained More
by ETSEFAM
Verified Customer
July 22, 2022
I have been buying Mercedes for some time. This dealership is first rate. My salesperson (Chip) the best. He made the whole purchase pleasant and kept me informed of the deliver dates. This dealership is first rate. My salesperson (Chip) the best. He made the whole purchase pleasant and kept me informed of the deliver dates. More
by JSOLANA1
Employees Worked With
Aaron Smith
July 22, 2022
Assistant service manager made up phony repair estimated at $7,000 that wasn't needed and that lead to mistakenly buying a new car instead which shouldn't have been bought there....crooked. Tried to take ad at $7,000 that wasn't needed and that lead to mistakenly buying a new car instead which shouldn't have been bought there....crooked. Tried to take advantage of 86 year old lady...shame on you guys! More
by R.W.CONNOR
Employees Worked With
Other Employees :
Frank (assistant service manager was main contact....lousy)
July 21, 2022
I have been dealing with this agency for over 35 years; Ft Washington MB, always top notch customer service! Ft Washington MB, always top notch customer service! More
by Joel LH
Employees Worked With
July 20, 2022
Worst service EVER! I bought my car off my lease. Had to take the car in 3 times for a recall. The service team called me and told me that the car would be ready on Mo I bought my car off my lease. Had to take the car in 3 times for a recall. The service team called me and told me that the car would be ready on Monday. I got to the dealer and the final inspection was not completed. I had to wait another hour and a half. When the vehicle was finished and the paperwork was completed to purchase the car, the rep pulled up a car that was not cleaned inside. Great look for a car I just payed over $40,000 to purchase. Worst customer service ever More
by TIMJK123
Employees Worked With
July 20, 2022
Don't take your car to them if you want your service done correctly the first time. correctly the first time. More
by JEFF@JMFOX.COM
Employees Worked With
July 20, 2022
The best customer service I’ve experienced. Bought my vehicle from a different Mercedes dealership and I’m still waiting on a call from them. Fort Washington Mercedes Benz did an EXCELLENT job Bought my vehicle from a different Mercedes dealership and I’m still waiting on a call from them. Fort Washington Mercedes Benz did an EXCELLENT job on my car and I would HIGHLY recommend them More
by WCH05273
Employees Worked With
July 20, 2022
The customer service is always top notch. The service team is task with solving the problem. They are committed to ensuring the job is done and that the customer is satisfied. The service team is task with solving the problem. They are committed to ensuring the job is done and that the customer is satisfied. More
by AWILLIAMS113
Employees Worked With
July 19, 2022
Service advisors always knowlegable and responsive to questions. Express Service is easy and convenient. Estimates are accurate. questions. Express Service is easy and convenient. Estimates are accurate. More
by Jack L
July 19, 2022
Great experience. Mathew R., my sales representative walked me through the entire process, step by step until the day my car was delivered. I highly recommend this dea Mathew R., my sales representative walked me through the entire process, step by step until the day my car was delivered. I highly recommend this dealership to anyone in the market for a Mercedes Benz. More
by MSGNY1006
Employees Worked With
Matthew R.
