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Mercedes-Benz of Fort Washington
Fort Washington, PA
3,271 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476.
We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you.
Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,271 reviews
April 15, 2022
Being a customer for 20+ years, The customer service has declined. I will not visit this location again. I should not take my car in for service and less than an hour of leaving I have lights coming on. declined. I will not visit this location again. I should not take my car in for service and less than an hour of leaving I have lights coming on. More
by THILLIARD
Verified Customer
April 14, 2022
Clean, efficient, knowledgeable, kind, good snacks, nice loaner cars, great communication about the vehicle, I'll come back! loaner cars, great communication about the vehicle, I'll come back! More
by WALLCHEW
Employees Worked With
April 13, 2022
Great customer service, gets the job done right, fast and very good. Always takes good care of me very good. Always takes good care of me More
by ryantera14
Employees Worked With
April 13, 2022
I really like Susan who handles my account and I guess she handles most of the accounts. It appears as though they're short staffed so the wait was longer than I wanted. If it weren't for waiting this dea she handles most of the accounts. It appears as though they're short staffed so the wait was longer than I wanted. If it weren't for waiting this dealership would be perfect. And the good news is they got my van up and running and we use it 5 days a week so it's difficult to get it in for service. More
by KEN94
Employees Worked With
Susan Hayes
April 13, 2022
The service was great from my initial phone call all the way through completion!! Mike H and his team Went above and beyond!! way through completion!! Mike H and his team Went above and beyond!! More
by ZBAYLER
April 13, 2022
Haven’t had many problems thus far. Like how I am treated with respect and consideration. Like how I am treated with respect and consideration. More
by CAROLYNGREGORY118
Employees Worked With
April 13, 2022
Best of the best! Outstanding customer experience with service department - professional, courteous and efficient. This is how all service departments should be measur Outstanding customer experience with service department - professional, courteous and efficient. This is how all service departments should be measured More
by ASPENPROPERTY.CHRIS
Employees Worked With
April 12, 2022
Great communication and great customer service! Super quick. Always a great experience with everyone there Super quick. Always a great experience with everyone there More
by KATHISTEFANY
Employees Worked With
April 11, 2022
Christian in sales was excellent - knowledgeable and listened to our needs, finance team was organized and mindful of our time, upper management was friendly and supportive. listened to our needs, finance team was organized and mindful of our time, upper management was friendly and supportive. More
by Bernie D
Employees Worked With
Carla
April 11, 2022
I have always had excellent service on my car and the service representatives are knowledgeable and friendly. service representatives are knowledgeable and friendly. More
by MARGEBOLTON1
