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Mercedes-Benz of Fort Washington

Fort Washington, PA

4.6
3,278 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476. We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you. Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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404 Pennsylvania Ave

Fort Washington, PA

19034

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Showing 3,278 reviews

April 21, 2022

improperly charged for a winshield wiper recently installed by your service and replaced do to improper replacement More

by MITTMANLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
3.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Smith
April 21, 2022

Fort Washington always provides exceptional service on a consistent basis. They are courteous also in providing service More

by EDWARDDAVIS321
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quintin Campbell , Aaron Smith
Apr 21, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for your confidence in the Mercedes-Benz of Fort Washington team! We're honored to receive your support and look forward to seeing you next time!

April 20, 2022

Very professional staff and the visitor room is very clean and friendly. The work is performed in a timely manner so you’re not waiting long. More

by BOTASI0103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to share this wonderful feedback! We appreciate you trusting the Mercedes-Benz of Fort Washington team with your service needs and look forward to your next visit!

April 19, 2022

Easy to schedule, timely and efficient service. They actually exceeded my expectations. No regrets in choosing this dealership for service. More

by BRIGGSSG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to share your experience working with our team at Mercedes-Benz of Fort Washington! We hope you share your recommendation with friends and family!

April 19, 2022

where do i start? ? i live almost 2hours away. I worked with mat and Leslie they were very professional, kind and knowledgeable!! completely changed my car buying exper More

by Cee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew R and Leslie W, Aaron Smith
Apr 19, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for taking the drive to see our team! Mat and Leslie loved assisting you during your purchase, and look forward to seeing you at your next appointment!

April 18, 2022

Great sales associate but horrible service response. Bought my car over 4 months ago pre certified. The brakes grind and squeal. Took it in the rear breaks were replaced. The brakes noise is in the fron More

by JWLEITHEAD0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Toad
April 17, 2022

It was supposed to be a 20-30 minute recall appointment, which I made an appointment for 3 weeks in advance and I sat there for over 2 hours. More

by DENISE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2022

Being a customer for 20+ years, The customer service has declined. I will not visit this location again. I should not take my car in for service and less than an hour of leaving I have lights coming on. More

by THILLIARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Smith
April 14, 2022

Clean, efficient, knowledgeable, kind, good snacks, nice loaner cars, great communication about the vehicle, I'll come back! More

by WALLCHEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Mercedes-Benz of Fort Washington responded

Hello - thank you for sharing your experience working with our team! We're so happy that we provided you with extra amenities! See you next time at Mercedes-Benz of Fort Washington!

April 13, 2022

I really like Susan who handles my account and I guess she handles most of the accounts. It appears as though they're short staffed so the wait was longer than I wanted. If it weren't for waiting this dea More

by KEN94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Hayes
Apr 13, 2022 -

Mercedes-Benz of Fort Washington responded

Ken, we are so happy to hear that Susan and the team at Mercedes-Benz of Fort Washington can take great care of you and your van!

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