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Mercedes-Benz of Fort Washington
Fort Washington, PA
3,278 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476.
We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you.
Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,278 reviews
April 07, 2022
Worked well to fix my issue and happy with the overall performance and service quality performance and service quality More
by MARCJAYCFP
Verified CustomerEmployees Worked With
April 06, 2022
I’ve found this dealership to be extremely professional and efficient in dealing with all my service issues since I purchased my Benz. and efficient in dealing with all my service issues since I purchased my Benz. More
by TY4335
Employees Worked With
April 06, 2022
Your service department as a joke! I've called so many times I'm not one time did anybody call back. That's why I called MBUSA CEO. I've called so many times I'm not one time did anybody call back. That's why I called MBUSA CEO. More
by DRIVINGPASSION
Employees Worked With
April 06, 2022
Quick service, excellent work. I am pleased with the outcome. Would recommend to a friend. I am pleased with the outcome. Would recommend to a friend. More
by ROSESTAR1231
Employees Worked With
April 05, 2022
Brought car in for inspection. which I'm told is an Express service. I Checked in abd Went to waiting lounge. The person who checked me in at the service desk walked past me at le which I'm told is an Express service. I Checked in abd Went to waiting lounge. The person who checked me in at the service desk walked past me at least 2 time while I was in the waiting area. 3 hours later, I went the service desk and spoke with another person. as the person who checked me in was waiting on others..... Conclusion, they didn't even pull my car back into the garage yet and the person who checked me in "didn't know I was waiting...." I had to get a loaner so I could get to a work meeting......Then had to make a trip back another day when My car was finished to retrieve my car.....It created extra trips to the dealer. Poor communication. More
by No screen name
March 31, 2022
We experienced great service in both the sales and service departments. Everyone was friendly and knowledgeable. service departments. Everyone was friendly and knowledgeable. More
by DLSTORRY
Employees Worked With
March 30, 2022
Customer service, quality of experience, cleanliness of facility just top notch .it’s always a great experience to be welcomed as if we were family; which in a way we are. Keep up the great job! facility just top notch .it’s always a great experience to be welcomed as if we were family; which in a way we are. Keep up the great job! More
by MARILYN SALCEDO
Employees Worked With
Other Employees :
Christina Lowe and Quintin Campbell , Aaron Smith
March 30, 2022
Great service all around. I got a through explanation of all details of the C300 and felt no pressure throughout my time there I got a through explanation of all details of the C300 and felt no pressure throughout my time there More
by MATT@PRECISIONJOBS.NET
March 29, 2022
They were totally professional and everything was probably done and I will definitely use them again probably done and I will definitely use them again More
by G.SYDNEY
March 28, 2022
Not very honorable or responsible! I took my car in for a recall of the sunroof had an oil change as well. I was told my car was ready when I went to get in my car I saw the front bum I took my car in for a recall of the sunroof had an oil change as well. I was told my car was ready when I went to get in my car I saw the front bumper hanging to the ground, not sure what happened in the car wash. My car came out damaged.they are refusing to take responsibility for damage that was done in their car washed. Ask me to come back the following day because the person to make the decision to them the rectify this issue was not there. I called back the next day did not receive a call back from them. I called the following day did get toSpeak with Tony Who doesn’t have the power to do anything. Said he would speak with Derek the manager. I spoke with Derrick with no better results the dealership is just refusing to do the right thing. Wanted me to just leave with the bumper hanging to the ground I refuse ask them if they could possibly do something to uplift the bumper because if I got on the highway like that the whole entire bumper would have been off. I left the Mercedes-Benz dealer with two pieces of duct tape holding my bumper up,so I will be contacting my insurance company to handle this issue and forwarding a complaint to the Attorney General as well as the media. Not a responsible dealership.I WOULD STAY CLEAR OF THIS DEALERSHIP IF I YOU!! More
by Misvery disappointed !
