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Mercedes-Benz of Fort Washington
Fort Washington, PA
3,271 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476.
We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you.
Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,271 reviews
March 12, 2022
Very rude staff, disregarded my wife’s questions, and didn’t provide an accurate assessment of vehicle. Said they took apart the car to see what was going on with the heat, but when I looked at it after didn’t provide an accurate assessment of vehicle. Said they took apart the car to see what was going on with the heat, but when I looked at it after the vehicle was returned, this was not the case. They also failed to recognize the low coolant levels when I specifically asked them to investigate it. Terrible service overall. Have suffered long term damage to my vehicle because of this dealer’s lack of care and attention. More
by Mercedes Benz e class
Verified CustomerEmployees Worked With
Michael O’Brien
March 11, 2022
Great service attention, and Fred Mielke is a true professional when it comes to the complete consumer experience-never a hint of customer sacrifice! professional when it comes to the complete consumer experience-never a hint of customer sacrifice! More
by JCUMMINGS
Employees Worked With
Fred Mielke
March 10, 2022
Always a pleasure to deal with the service department. Tony is great to work with and really knows the brand. Tony is great to work with and really knows the brand. More
by ED50
Employees Worked With
March 10, 2022
They're good. Have used them quite a bit. Never a complaint, although Mercedes service is expensive. Have used them quite a bit. Never a complaint, although Mercedes service is expensive. More
by OROURKET
Employees Worked With
March 09, 2022
I want to like this dealership, but honestly I have had better service at my company car Volkswagen dealer. Joanne and Jasmine were very nice and accommodating and good to deal with. But with that being sa better service at my company car Volkswagen dealer. Joanne and Jasmine were very nice and accommodating and good to deal with. But with that being said, I would expect more from a Mercedes dealership. For instance, they performed a complimentary inspection of commons items that may be an issue, but didn’t receive any results. Another thing, I know this is a small thing, but even Volkswagen washes my car before giving it back to me, Mercedes didn’t. Again, Joanne and Jasmine were nice and were great to deal with, just the other things I mentioned, I would expect more. More
by AnthonyV
Employees Worked With
Jasmine and Joanne
March 09, 2022
Simply the Best, All ways treat me as a celebrity 😋. Any thing I ask is no problem. Sales man Q came in on his day off. Just fill Totally honored, Any thing I ask is no problem. Sales man Q came in on his day off. Just fill Totally honored, More
by l_brooks02
March 07, 2022
I cannot say enough about how wonderful my experience was with this dealership. They treated me kindly and professionally. The process was quick and easy, I felt I was given exceptional service and would not with this dealership. They treated me kindly and professionally. The process was quick and easy, I felt I was given exceptional service and would not go anywhere else! More
by JacquelineHudome
Employees Worked With
Rick Cherry,Alexsandr
March 07, 2022
It was a very good experience. I am so glad that I leased with Mercedes Benz of fort Washington I am so glad that I leased with Mercedes Benz of fort Washington More
by ZANETALASSETER
Employees Worked With
March 07, 2022
Satisfied with the service but they do not wash or vacuum your car before returning it. Last time I had body work done and since it had rained the night before my car was wet when I picked it up. Disappointi your car before returning it. Last time I had body work done and since it had rained the night before my car was wet when I picked it up. Disappointing for a luxury car brand. More
by JRADIGAN5
Employees Worked With
March 05, 2022
I always feel confident that my auto is fully serviced or completely repaired when I take it to MB of Fort Washington I've been a satisfied customer for around 20 years. completely repaired when I take it to MB of Fort Washington I've been a satisfied customer for around 20 years. More
by Kaspar38
Employees Worked With
