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Mercedes-Benz of Fort Washington
Fort Washington, PA
3,286 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476.
We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you.
Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,286 reviews
March 15, 2022
Joanne@ MB Ft. Washington offers great customer service. She keeps you updated with the progress of repairs and gives a pretty good estimate of the time you'll wait. Washington offers great customer service. She keeps you updated with the progress of repairs and gives a pretty good estimate of the time you'll wait. More
by Topazzz51
Employees Worked With
Joanne Zaren
Verified CustomerMarch 13, 2022
Great place to do Business I Highly Recommend Everyone Buying From Ft. Washington Mercedes Benz, in PA! Buying From Ft. Washington Mercedes Benz, in PA! More
by AJWINNER
March 12, 2022
Very rude staff, disregarded my wife’s questions, and didn’t provide an accurate assessment of vehicle. Said they took apart the car to see what was going on with the heat, but when I looked at it after didn’t provide an accurate assessment of vehicle. Said they took apart the car to see what was going on with the heat, but when I looked at it after the vehicle was returned, this was not the case. They also failed to recognize the low coolant levels when I specifically asked them to investigate it. Terrible service overall. Have suffered long term damage to my vehicle because of this dealer’s lack of care and attention. More
by Mercedes Benz e class
Employees Worked With
Michael O’Brien
March 12, 2022
I am always completely happy with the service whenever I bring my car into the dealership. I receive great service from Joanne. She is a pleasure to deal with. Everyone is very friendship and professiona bring my car into the dealership. I receive great service from Joanne. She is a pleasure to deal with. Everyone is very friendship and professional. More
by MARCIZIMMERMAN
Employees Worked With
Joanne Zaren
March 12, 2022
Salesman Chip Sunstein is the best—he is informative, patient, helpful, trustworthy, and kind. I cannot praise him enough and recommend him 200%! patient, helpful, trustworthy, and kind. I cannot praise him enough and recommend him 200%! More
by Ca
Employees Worked With
Ryan(Manager)
March 11, 2022
Great service attention, and Fred Mielke is a true professional when it comes to the complete consumer experience-never a hint of customer sacrifice! professional when it comes to the complete consumer experience-never a hint of customer sacrifice! More
by JCUMMINGS
Employees Worked With
Fred Mielke
March 10, 2022
Always a pleasure to deal with the service department. Tony is great to work with and really knows the brand. Tony is great to work with and really knows the brand. More
by ED50
Employees Worked With
March 10, 2022
They're good. Have used them quite a bit. Never a complaint, although Mercedes service is expensive. Have used them quite a bit. Never a complaint, although Mercedes service is expensive. More
by OROURKET
Employees Worked With
March 09, 2022
I want to like this dealership, but honestly I have had better service at my company car Volkswagen dealer. Joanne and Jasmine were very nice and accommodating and good to deal with. But with that being sa better service at my company car Volkswagen dealer. Joanne and Jasmine were very nice and accommodating and good to deal with. But with that being said, I would expect more from a Mercedes dealership. For instance, they performed a complimentary inspection of commons items that may be an issue, but didn’t receive any results. Another thing, I know this is a small thing, but even Volkswagen washes my car before giving it back to me, Mercedes didn’t. Again, Joanne and Jasmine were nice and were great to deal with, just the other things I mentioned, I would expect more. More
by AnthonyV
Employees Worked With
Jasmine and Joanne
