
Mercedes-Benz of Fort Washington
Fort Washington, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I’ve never had a bad experience with this dealership. Work that is needed on your vehicle is discussed with you. You are given the ability to make your own repair decisions based on their knowledge of Work that is needed on your vehicle is discussed with you. You are given the ability to make your own repair decisions based on their knowledge of their cars. More
Salesmen were willing to explain everything and go over and above for us! Even stayed late for us to come see a vehicle! They explained why they had certain pricing and went over all the financing with us! and above for us! Even stayed late for us to come see a vehicle! They explained why they had certain pricing and went over all the financing with us! More
Simply the finest from top to bottom - service with a smile and diligence! Treated royally if you choose to wait and quick service for getting you into a loaner if need be. Can't imagine a smoother or smile and diligence! Treated royally if you choose to wait and quick service for getting you into a loaner if need be. Can't imagine a smoother or better dealership operation. More
Christina in Customer Service is the BEST! I needed a tire replacement due to a pot hole and they made it effortless and fast turn-around for me. Much appreciated. I needed a tire replacement due to a pot hole and they made it effortless and fast turn-around for me. Much appreciated. More
The technician did a great job on getting the necessary works done on my car, and everything is returned in working condition. The issue I have with this dealer is communication. My car was there for ove works done on my car, and everything is returned in working condition. The issue I have with this dealer is communication. My car was there for over a month (due to holiday and part shortage, which is understandable), and during the entire time, I only received 1 phone call on status (after I left a voicemail about 10 days into it). At around 1 month mark, I tried calling (left a voicemail), texting, and emailing to check on the car status, and receive no communication back. I was only notified by automated email and text that my car is ready to pick up after another 2 weeks from the last contact attempts. More
Always above & beyond! Last minute on a Saturday afternoon, got a flat and MB Fort Washington fixed it and had me beck me on my way in less then an hour! All withOUT an a Last minute on a Saturday afternoon, got a flat and MB Fort Washington fixed it and had me beck me on my way in less then an hour! All withOUT an appointment! More
Tony is the best work's with you explains everything about what you're car needs is very honest I really trust what he says about what you're car needs is very honest I really trust what he says More
The courteous service, professionalism and accommodations are impeccable. The speedy check in and out was also commendable. Stellar dealership! are impeccable. The speedy check in and out was also commendable. Stellar dealership! More
I usually wait during repairs. Waiting area is comfortable and I can catch up on reading. Repairs are completed professionally. Service Department staff makes recommendations for r Waiting area is comfortable and I can catch up on reading. Repairs are completed professionally. Service Department staff makes recommendations for repairs before the work is completed. They usually attempt to shorten my stay within reason. Great place! More