
Mercedes-Benz of Fort Washington
Fort Washington, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I was stuck an hour away from home with a flat tire. Mercedes road side assistance was less than helpful. The service manager on call at Fort Washington jumped in and helped expedite a solution and it Mercedes road side assistance was less than helpful. The service manager on call at Fort Washington jumped in and helped expedite a solution and it was very much appreciated. he went above and beyond. More
I am very satisfied with the service and the service writter. I really appreciate the personal attention given to me and my vehicle whenever I come in for service. writter. I really appreciate the personal attention given to me and my vehicle whenever I come in for service. More
I worked with Fred Mielke on the purchase of my car. He was extremely helpful. There were multiple delays due the supply chain issues and Fred kept me updated and informed. I had intended to lease the car was extremely helpful. There were multiple delays due the supply chain issues and Fred kept me updated and informed. I had intended to lease the car but ended up buying it. Fred also helped me with a trade in. I was very happy with the service I received. More
Professional and efficient and very friendly service! Parts were also complete and very willing to accommodate. Parts were also complete and very willing to accommodate. More
Provided Excellent service.Nice customer serviceTime Provided Excellent service. Nice customer service Time efficient service Recommendations and other services are good Provided Excellent service. Nice customer service Time efficient service Recommendations and other services are good More
Very happy with our experience. Al Helmuth was very helpful and a pleasure to deal with. A special thanks to his boss (sorry I have forgotten his name) who was also lovely to meet and a pleasure to de helpful and a pleasure to deal with. A special thanks to his boss (sorry I have forgotten his name) who was also lovely to meet and a pleasure to deal with. More
I brought my recently purchased car in for what was descriibed as "Express Service." It then took 3 1/2 hours for them to diagnose a bad tire and replace it. This type of service is generally provide descriibed as "Express Service." It then took 3 1/2 hours for them to diagnose a bad tire and replace it. This type of service is generally provided in less than 45 minutes at a regular tire store. And was expensive. More
Everyone was so pleasant and considerate,. The entire service team worked with me to show that problems I didn't realize had to be fixed. They had really cool technology to show me exactly what was wrong service team worked with me to show that problems I didn't realize had to be fixed. They had really cool technology to show me exactly what was wrong and even had a spare part close by so I didn't have to take a loaner or come back another day. This dealership is always the best. More
Always been pretty responsive. I get all my service done here. I have never had a problem. here. I have never had a problem. More
Friendly courteous and very prompt services provided from all in service and also personnel that greet you and accept your vehicle upon arrival all in service and also personnel that greet you and accept your vehicle upon arrival More