Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Fort Washington
Fort Washington, PA
3,321 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476.
We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you.
Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,321 reviews
December 23, 2021
I brought my sprinter van in for service work and was told that it would take two to three weeks for turnaround time to receive it back. Susan Hayes service manager had my van back to in one week. I cann told that it would take two to three weeks for turnaround time to receive it back. Susan Hayes service manager had my van back to in one week. I cannot thank her enough for the fast response and turnaround time on my vehicle. My work van is critical tool for my small business. It was nice that the service center made it a priority to get it back to me. More
by KGALIE
Verified CustomerEmployees Worked With
Susan Hayes
December 23, 2021
Great customer service. Very clean facility. Minimum waiting time to drop off , get the loaner. Follows up after the service. waiting time to drop off , get the loaner. Follows up after the service. More
by NSUGANTHAN
Employees Worked With
December 22, 2021
In March 2021, they charged me $527.00 for a heater blower for a part that $30.00-$40.00 blower for a part that $30.00-$40.00 More
by PETERSONKEVIN96
Employees Worked With
December 22, 2021
Good service, major repairs under warranty and loaner vehicle available entire time at no cost. vehicle available entire time at no cost. More
by LORIFEL
Employees Worked With
December 22, 2021
Always very helpful and courteous. Good explaination of services being performed and thoughtful recommendations. Have been coming to the service department for the last 5 years. services being performed and thoughtful recommendations. Have been coming to the service department for the last 5 years. More
by JIM.BELCHER
December 22, 2021
Excellent looking show room with a very hospitable staff The Service Department is staffed by very knowledgeable individuals The Service consultants are the best The Service Department is staffed by very knowledgeable individuals The Service consultants are the best More
by DRJOHNCARABELLO
December 22, 2021
Every time I take the car in for service everyone is so helpful and very pleasant. I will continue to use this dealership for all the car needs. I highly recommend them. helpful and very pleasant. I will continue to use this dealership for all the car needs. I highly recommend them. More
by MILLERSFAMILYOFFICE
December 21, 2021
MB of Ft. Washington is always the best in service. Service Advisor Joanne was excellent. Service Advisor Joanne was excellent. More
by SPEEDBIRD0
December 19, 2021
I just bought the Mercedes EQS 580! The first one they got in! My first time dealing with this dealership was about 6 years ago when I bought my E550 Convertible. This is a must got I and work with deal got in! My first time dealing with this dealership was about 6 years ago when I bought my E550 Convertible. This is a must got I and work with dealership. Seek out Michael, the General Manager or if you’re even thinking of an EQS - find Brian. I own 4 Tesla’s and was going to buy the new X Plaid - but OMG the EQS 580 IS the high standard for luxury electric. LOL, I never went in to buy one yesterday. I went in to drop off my convertible for a tire fix. While waiting they were just pulling this in….. It was admiration at first sight, but then Brian turned that into love. They gave me a super rate on my trade in and got everything taken care of so I drove home my new EQS 580! Love these guys and you will too! Oh, Derek, the service manager is the most knowledgeable and trustworthy person in car service I’ve ever come across. Happy shopping folks. More
by Sanjiv Jain
