Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Fort Washington
Fort Washington, PA
3,327 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476.
We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you.
Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,327 reviews
May 27, 2021
Mercedes Benz of Fort Washington provides a professional team of people that make servicing your car effortless. Thanks and I am really enjoying my new car. team of people that make servicing your car effortless. Thanks and I am really enjoying my new car. More
by LCAGNOLI
Verified CustomerEmployees Worked With
May 26, 2021
I love their sales and service department. Always professional and friendly. This is my second purchase from this dealership, and they have exceeded my expectations. Despite the fact, I live within 2 professional and friendly. This is my second purchase from this dealership, and they have exceeded my expectations. Despite the fact, I live within 2 mins of a Mercedes dealership; I choose to travel 45 mins to fort Washington Mercedes because of the great service I receive. Brian, their product specialist has exceptional customer Service as well as their sales Manager Julian Green. Joe did an awesome job helping me with finding the right car and after meeting the General Manager, Mike, I see why this dealership has Fantastic service. Great job!!! More
by TIFFANYBWILCOX
Employees Worked With
Joanne, Joe, Brian and Julian
May 26, 2021
I always have a great experience at Mercedes Benz of Fort Washington, Nick Lugara is the best guy, he gets problem solved, he is very helpful and smart about the cars, same goes for Xavier Lopez. Staff (Chri Washington, Nick Lugara is the best guy, he gets problem solved, he is very helpful and smart about the cars, same goes for Xavier Lopez. Staff (Christina Lowe) is very welcoming and helped me many times in past. Dealership Manager Derek is a kind person and has a great team under his leadership. More
by RAHIL
May 25, 2021
The entire team, (salesman, manager, tech consultant, et al) were all professional and kind. It's a beautiful dealership filled with exciting automobiles and knowledgable and helpful people. al) were all professional and kind. It's a beautiful dealership filled with exciting automobiles and knowledgable and helpful people. More
by MKorm
Employees Worked With
Fred & Michael
May 25, 2021
Their service is the best. Everyone are good people and very helpful. Got inspection less then hours . As a courtesy they wash your car and clean. The service manager Derek Whitman is one the best I had to very helpful. Got inspection less then hours . As a courtesy they wash your car and clean. The service manager Derek Whitman is one the best I had to deal with. More
by M.lavasani
Employees Worked With
Other Employees :
Michael the men who is in the front office also very helpful and professional ., Amy Hamilton
May 25, 2021
Mrs. Joanne, always give me 5 star service and had been, for the last 10 years. Tony as well, goes above and beyond. Always make me feel appreciated. for the last 10 years. Tony as well, goes above and beyond. Always make me feel appreciated. More
by JMPWASHINGTON
May 21, 2021
Terrible service and condescending service person. Purchased a new GLS 450 from them (our 11th Mercedes) had previously purchased from another dealer. Made a sales appointment and the rest is a disast Purchased a new GLS 450 from them (our 11th Mercedes) had previously purchased from another dealer. Made a sales appointment and the rest is a disaster. The condescending service man was rude and could of cared less about us. More
by PATRICKADOYLE
May 20, 2021
Professional and Excellent Service from the Service department.. The young men who greet you outside was displayed a professional image as well as communication. Thank you!! department.. The young men who greet you outside was displayed a professional image as well as communication. Thank you!! More
by BERNETTAREMBERT
Employees Worked With
May 20, 2021
Exceptional service experience. Christina Lowe consistently goes above and beyond. The wait was minimal, the work was done timely, my car was freshly cleaned at pickup. I was keep timely informed consistently goes above and beyond. The wait was minimal, the work was done timely, my car was freshly cleaned at pickup. I was keep timely informed of the service progress by Christina. More
by TMCDUGALL
May 19, 2021
I've been using Fort Washington dealership for the last 3 years and I've always had a good experience until recently. I purchased my new lease GLA 250 on March 30th and the sales person was great! However, a years and I've always had a good experience until recently. I purchased my new lease GLA 250 on March 30th and the sales person was great! However, a week after I had the car I noticed there was moisture in the right tail light in the back on the passenger side of the car. I called the dealership the week of April 5th and spoke to someone in the service area that connected me to Mike. I explained what was going on with the light and he said he would order a new light and call me when it arrived. It has been over a month and I've called the dealership every other week about this matter and spoke to Mike on three separate occasions and was told each time it should be in next week. The back of the car still has this moisture from the light since the first day I brought the car! It is now going on almost two months and it's not repaired. As I mentioned I've had good service before and this is really disappointing that I have to follow up every other week and was even told the last time I called and spoke with someone in the service area that he did not see an order placed for me on the system. Mercedes is a luxury brand in which we the consumers pay premium for great service. I am upset and disappointing that this is the service I am receiving from this dealership. I hope to have this repaired ASAP. More
by JSALVODON
Employees Worked With
Mike from service area
