
Mercedes-Benz of Fort Washington
Fort Washington, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Phil was really helpful and informative. Andrew, who helped me when Phil was not there, was not great. I don't remember specifics other than that he didn't return calls. He just didn't seem Andrew, who helped me when Phil was not there, was not great. I don't remember specifics other than that he didn't return calls. He just didn't seem comfortable in his job and hence did not inspire confidence. Other than that, everybody has been great. I did receive a call asking about an accident I had in the loaner. That was puzzling, as I had no accident. The check engine light went on when I was leaving Baltimore and I called Diane about that as soon as I noticed it. The woman who called about the non-existent "accident" was lovely and I think we got it straightened out. More
The service representative was excellent! He was very polite, professional and kept us informed of the status of our car service. He made sure our car was repaired to our satisfaction and tha He was very polite, professional and kept us informed of the status of our car service. He made sure our car was repaired to our satisfaction and that we had a loaner until it was ready to be picked up. More
Purchased pre owed E350. They treated me respectfully, no high pressure, totally professional! Ryan and his assistant are the BEST! Highly recommended. They treated me respectfully, no high pressure, totally professional! Ryan and his assistant are the BEST! Highly recommended. More
My 2012 C300 4Matic Sport is in amazing condition at 130,000 miles because of Christina Lowe and her Service team! Kudos to Fort Washington for their great staff, great environment and for their great 130,000 miles because of Christina Lowe and her Service team! Kudos to Fort Washington for their great staff, great environment and for their great customer service! It's nice to be treated like a respective owner of a Mercedes-Benz when you walk in to Mercedes-Benz of Fort Washington! Thank you! Bob M. More
Everything was fine and the people were real nice. The only thing that bothered me was that we were there waiting for the car for over 5 hours! There is no excuse for that. Luckily their showroom i The only thing that bothered me was that we were there waiting for the car for over 5 hours! There is no excuse for that. Luckily their showroom is gorgeous and rather relaxing. Overall, I would go back but just be more persistent. More
I had a great experience with Tommy Son and was happy to close out on a new lease that was in inventory on the lot! Everything was seamless, he was super personable and prompt and explanatory. close out on a new lease that was in inventory on the lot! Everything was seamless, he was super personable and prompt and explanatory. More
It was nice and painless sale I had in my life. I will buy from them in the future and recommend to everyone. I will buy from them in the future and recommend to everyone. More
Purchased my 2023 Mercedes from Ft. Washington and I have been extremely happy with the service. Washington and I have been extremely happy with the service. More
Tony is a gem. He fought to get us every dime he could from the warranty company. He made sure we were satisfied with the service, and kept us informed throughout He fought to get us every dime he could from the warranty company. He made sure we were satisfied with the service, and kept us informed throughout the process. More