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Mercedes-Benz of Fort Washington
Fort Washington, PA
3,326 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476.
We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you.
Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,326 reviews
April 06, 2021
As always very professional, excellent and personal. Our car was clean and waiting for us. We were kept updated on our he work progress. Rental was provided car was clean and waiting for us. We were kept updated on our he work progress. Rental was provided More
by CAROLLIEBERMAN8104
Verified CustomerEmployees Worked With
April 02, 2021
Everything, all the service items, was done as planned in an efficient manner while I waited and enjoyed the selection of new cars available in the showroom. an efficient manner while I waited and enjoyed the selection of new cars available in the showroom. More
by RBRIER
Employees Worked With
April 02, 2021
Poor service, Rep told me my car couldn't be inspected although they contacted me with an inspection appt and a Service A. When I went to pick up my car I'm told they can inspect it and now I have to wai although they contacted me with an inspection appt and a Service A. When I went to pick up my car I'm told they can inspect it and now I have to wait at the dealer (which defeats the purpose of dropping it off in the first place). The kicker is that the second rep was dishonest - telling me that he tried to call me to let me know the car could be inspected. I guest the 2nd rep forgot that when you call someone there is a missed call, a voicemail.... He never called me. Liar!! More
by BKATEYES
Employees Worked With
April 02, 2021
I was advised several months ago to have my airbag replaced but, because of Covid, I waited until I felt safer. I need not have been concerned. The service was efficient and professional, the waiting replaced but, because of Covid, I waited until I felt safer. I need not have been concerned. The service was efficient and professional, the waiting area spotless, and everyone was masked and sociallly distanced. My waiting time was less than anticipated, and no one even tried to sell me a car! This was my first time at MB of Fort Washington. Customer service is everything...MB has the best. More
by EHWILLIS
Employees Worked With
Amy Hamilton
April 02, 2021
Experience overall has been great every time im there! Gonna be a Fort Washington Mercedes Benz customer forever as long they continue the great service. Gonna be a Fort Washington Mercedes Benz customer forever as long they continue the great service. More
by M.PIACITELLI
Employees Worked With
Tony Colantonio
April 01, 2021
Made the delivery of my new car easy and SAFE. Reviewed the aspects of how to use the vehicles features. Also helped me return my expiring leased vehicle back easlily. the aspects of how to use the vehicles features. Also helped me return my expiring leased vehicle back easlily. More
by DAVID L
Employees Worked With
Carla Savage
April 01, 2021
The service team was very professional and service was quick and the process was very smooth. I would highly recommend the team and would be happy to return quick and the process was very smooth. I would highly recommend the team and would be happy to return More
by KANLIJIANG
Employees Worked With
April 01, 2021
I really don’t feel like writing 25 words or more so therefore this is how I’m going to answer that question because then there will be 25 words. therefore this is how I’m going to answer that question because then there will be 25 words. More
by MJBROWN227
Employees Worked With
March 31, 2021
Had the vehicle in for an airbag replacement and to Had the vehicle in for an airbag replacement and to reattach a splash guard. The work was done in the 2 hours promised. No charge for either fix. F Had the vehicle in for an airbag replacement and to reattach a splash guard. The work was done in the 2 hours promised. No charge for either fix. Four stars instead of five because I couldn't connect my tablet to WiFi and only water bottles were available in the lounge, ( damned virus ! ). More
by RMEIER1
Employees Worked With
Michael checked me in, Frank checked me out.
March 31, 2021
Very courteous and professional. Made the whole experience very user-friendly. Very diligent about returning my phone calls.Always very kind and polite. Patiently explained everything about the fea experience very user-friendly. Very diligent about returning my phone calls.Always very kind and polite. Patiently explained everything about the features of the new car. More
by PEKINTEA
Employees Worked With
William McClellan
