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Mercedes-Benz of Fort Washington

Fort Washington, PA

4.6
3,321 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476. We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you. Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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404 Pennsylvania Ave

Fort Washington, PA

19034

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Showing 3,321 reviews

February 23, 2021

Had the best experience - worked with Tuan and would highly recommend him to anyone! Wish I needed another car - would go right back and buy another one! From beginning to end - everyone was extremely More

by JAG124
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tuan
Feb 24, 2021 -

Mercedes-Benz of Fort Washington responded

We’re glad Tuan could deliver a 5-star experience! Thanks for choosing Mercedes-Benz of Fort Washington!

February 20, 2021

I really like working with the dealership as they are true professionals and always provide a loaner vehicle. However, my check engine light has been reset on numerous occasions and comes on every time More

by SHANNON.WALKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek and Mike
Feb 25, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for bringing this to our attention, Shannon. We understand your frustration and would like the opportunity to work together to find a solution for you. Please send me an email explaining the situation. I look forward to connecting with you, Amy Hamilton - Fixed Operations Specialist - ahamilton@yourmercedes.com.

February 19, 2021

Extremely disappointed with my first Mercedes purchase. Had much higher expectations and would not return to this dealership. Love the car though but not the purchase. More

by SLYGAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Hamilton, Aaron Smith
February 19, 2021

Satisfied all my needs. Fred Mielke was exceptional at responding to requests in a timely manner. Very comfortable showroom area. Product sells itself. Would recommend this dealership More

by DNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Mercedes-Benz of Fort Washington responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from all of us at Mercedes-Benz of Fort Washington!

February 19, 2021

Great service; did the workGot me out. In a timely Great service; did the work Got me out. In a timely fashion Courteous & had snacks & massaging chair & watched TV & had internet & offered to wash More

by BEETHEAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Mercedes-Benz of Fort Washington responded

We’re glad we could deliver a 5 star experience, thank you!

February 19, 2021

Poor service. My vehicle issue still have not been addressed and rectified after being at the shop several times since December. Please explain why service has not rectified the issue? More

by ANGIE2231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Hamilton
Mar 05, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for reaching out to us about this issue. I would like to know more about this and see if we can find a resolution. If you would be willing please reach out to me at the email address below. Thank you, Amy Hamilton - Fixed Operations Specialist - ahamilton@yourmercedes.com

February 16, 2021

Service department does a great job and makes me feel like a valued customer. I would highly recommend them to people in the area as well. More

by JDEYOU7505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 16, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for your confidence in Mercedes-Benz of Fort Washington, and for your business. We are thankful to have you as a customer!

February 16, 2021

Great customer service and sales support. I felt like they cared that the car met my needs. Glad I chose MBFOW for my recent SUV purchase! More

by AMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Marlowe
Feb 17, 2021 -

Mercedes-Benz of Fort Washington responded

This is a fantastic review! Thanks from the entire team at Mercedes-Benz of Fort Washington! Enjoy your new SUV!

February 14, 2021

Service was great. Everything I needed was checked and taken care of if it needed repairs. Was extremely happy with all staff and service team members. More

by KINGSOLOMONAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristina
Feb 15, 2021 -

Mercedes-Benz of Fort Washington responded

We're so happy to hear this! Thank you for coming to visit us here at Mercedes-Benz of Fort Washington. We hope to be of service to you again in the future!

February 13, 2021

Great service. The problem was identified and resolved in a timely fashion. Mercedes Benz in Fort Washington has always been very attentive to our needs. I’ve been a customer for 13 years. More

by GRGARVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Colantonio , Amy Hamilton, Aaron Smith
Feb 16, 2021 -

Mercedes-Benz of Fort Washington responded

Thank you for your loyalty! We're honored to be your choice after 13 years, and we will continue to give you a great experience each time you visit! Thank you for your five-star review and for being part of the Mercedes-Benz of Fort Washington family!

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