Mercedes-Benz of Fort Washington

Great service and good people doing it. Even left a number for me to call if I need help Even left a number for me to call if I need help More

Abigail Jones was an absolute pleasure to deal with - very professional, prompt and pleasant. I would be happy to deal with her again. I bought an OEM extended warranty from her for my 2019 E300. very professional, prompt and pleasant. I would be happy to deal with her again. I bought an OEM extended warranty from her for my 2019 E300. More

Christina is an excellent service writer. She is knowledgeable and personable and gets the job done accurately and on a timely basis. She also tells you what you might need on your next visi She is knowledgeable and personable and gets the job done accurately and on a timely basis. She also tells you what you might need on your next visit. I would highly recommend her for Mercedes service. More

Over I am satisfied. As I have my extended warranty did you make sure everything is in good condition?we trust your service that is why I did all service there after I buy As I have my extended warranty did you make sure everything is in good condition?we trust your service that is why I did all service there after I buy this vehicle.I never went anywhere even oil change or inspection. More

An excellent place to buy and service your car for many years; keep it up years; keep it up More

I received excellent service, thanks to Tony and his team members. I am grateful to them. members. I am grateful to them. More

Phil was really helpful and informative. Andrew, who helped me when Phil was not there, was not great. I don't remember specifics other than that he didn't return calls. He just didn't seem Andrew, who helped me when Phil was not there, was not great. I don't remember specifics other than that he didn't return calls. He just didn't seem comfortable in his job and hence did not inspire confidence. Other than that, everybody has been great. I did receive a call asking about an accident I had in the loaner. That was puzzling, as I had no accident. The check engine light went on when I was leaving Baltimore and I called Diane about that as soon as I noticed it. The woman who called about the non-existent "accident" was lovely and I think we got it straightened out. More

Purchased pre owed E350. They treated me respectfully, no high pressure, totally professional! Ryan and his assistant are the BEST! Highly recommended. They treated me respectfully, no high pressure, totally professional! Ryan and his assistant are the BEST! Highly recommended. More

The service representative was excellent! He was very polite, professional and kept us informed of the status of our car service. He made sure our car was repaired to our satisfaction and tha He was very polite, professional and kept us informed of the status of our car service. He made sure our car was repaired to our satisfaction and that we had a loaner until it was ready to be picked up. More

My 2012 C300 4Matic Sport is in amazing condition at 130,000 miles because of Christina Lowe and her Service team! Kudos to Fort Washington for their great staff, great environment and for their great 130,000 miles because of Christina Lowe and her Service team! Kudos to Fort Washington for their great staff, great environment and for their great customer service! It's nice to be treated like a respective owner of a Mercedes-Benz when you walk in to Mercedes-Benz of Fort Washington! Thank you! Bob M. More