Mercedes-Benz of Fort Washington

Scheduled maintenance and state inspection. I received excellent work. The staff was courteous and professional. I waited at the well appointed dealership for the work to be complete. The ove I received excellent work. The staff was courteous and professional. I waited at the well appointed dealership for the work to be complete. The overall experience was less than two hours. Very well done. More

Team worked to get us taken care in a timely manner. Great team. Have been doing a lot of warranty work. Always clean work, no issue, everyone is nice and it is always timely. Would recommend the deale Great team. Have been doing a lot of warranty work. Always clean work, no issue, everyone is nice and it is always timely. Would recommend the dealership to all my friends. More

good service Staff was accommodating and professional. My only complaint was that after I drove the car home and I turned on the windshield wipers the next day, on Staff was accommodating and professional. My only complaint was that after I drove the car home and I turned on the windshield wipers the next day, one of the wipers flew off the windshield onto he highway. I mentioned it to the salesman and he told me submit the receipt to him and apologized for the inconvenience. It was only about $40 to repair and I sent the receipt but he never sent the check. I would have been impressed with the service if he followed through with his claim. More

I feel like a CEO when I’m at your Dealership Everything is great from the staff who greets me in the garage to the people at the service department and also the car rental department Thank you Everything is great from the staff who greets me in the garage to the people at the service department and also the car rental department Thank you MB More

Failed to fix the radio which often changes stations when I. Jo Anne was nice and helpful. But MB failed to fix the radio. See above. Failed to fix the radio. The radio often changes stations when I make a turn Jo Anne was nice and helpful. But MB failed to fix the radio. See above. Failed to fix the radio. The radio often changes stations when I make a turn or go over a bump in the road More

Market saturation Mercedes is no longer a luxury brand. It’s overreach to go to the masses have left the high end cars design and function inferior dues to lack of att Mercedes is no longer a luxury brand. It’s overreach to go to the masses have left the high end cars design and function inferior dues to lack of attention and detail. Mb fort Washington is consistently carrying this message as the place is always jammed and service results are less than desirable. My S63 has lost its own front bumper Trim 3 times due to poor design at the factory lever carried thru poor service at dealer. All I was able to do was negotiate 20% off for the part and after getting the 3rd one installed, it fell of again within a week. I have spent $3k total on this part dysfunction plus service charge. The time loss is unacceptable and notifying anyone at dealer went no where. The fact that I even took the time to write this is pointless as Sloane and MB will continue to bank on a brand tut is going to be in gutter in 20years..textbook scenario. Congrats to selling millions of $40k cars. Your luxury cars now suck like them. Moving on and getting out of my lease and buying from a company that focuses on quality instead. Best of luck.. More

best place Best place to service ur sprinter, service advisor susan is very helpful nice person explain everything about ur car or van problems , finish service Best place to service ur sprinter, service advisor susan is very helpful nice person explain everything about ur car or van problems , finish service on time More

Satisfying Customer Service Joanne Zaren has always a pleasant smile upon arrival. Car was serviced swiftly for State Inspection and other services, with an extra clean car wash Joanne Zaren has always a pleasant smile upon arrival. Car was serviced swiftly for State Inspection and other services, with an extra clean car wash More

Superb service befitting a great line of cars People at M-B of Ft. Washington understand the customer's needs and time constraints. They offer informed, excellent service and sales. A pleasure t People at M-B of Ft. Washington understand the customer's needs and time constraints. They offer informed, excellent service and sales. A pleasure to deal with. More