Mercedes-Benz of Fort Washington

Excellent! Excellent Service and friendly people. Great advice for future management of car for a greater owner experience. Wonderful and comfortable environmen Excellent Service and friendly people. Great advice for future management of car for a greater owner experience. Wonderful and comfortable environment for work or relaxation while waiting for my car. More

Great and friendly. Fantastic rapport with salesman. He was very knowledgeable and answered all of my questions. He made sure I was comfortable and kept in touch to mak Fantastic rapport with salesman. He was very knowledgeable and answered all of my questions. He made sure I was comfortable and kept in touch to make sure a front license plate was ordered for my special plate. More

Amazing Customer Service Super helpful, found the problem, fixed it and the were extremely accommodating to me and my work needs. I have been to many dealerships but they were Super helpful, found the problem, fixed it and the were extremely accommodating to me and my work needs. I have been to many dealerships but they were the only one that found the problem that lasted two years. More

Incredible service From beginning to end, everyone I came in contact with was helpful, courteous and had my best interest in mind. I would recommend anyone and everyone From beginning to end, everyone I came in contact with was helpful, courteous and had my best interest in mind. I would recommend anyone and everyone in search of a mercedes to this dealer. More

Warranty work to replace catalytic converter. Everything went great car works perfectly. Great job! Tony was knowledgeable as were the entire team who helped Tony when he went on vacation. Everything went great car works perfectly. Great job! Tony was knowledgeable as were the entire team who helped Tony when he went on vacation. More

Nice service, car not clean to my expectation though Customer service was fine but not great. I'm not sure if my service rep was just having a bad morning or not but communication started off a little ro Customer service was fine but not great. I'm not sure if my service rep was just having a bad morning or not but communication started off a little rocky and uncomfortable. However, my vehicle courtesy clean was terrible. I did not look at my vehicle until I got home and noticed that the vehicle was not shined/waxed as if I just bought the vehicle. The interior seemed vacuumed but that was about it. More

Great Service I’ve been taking my E350 for service for 7 years now and that speaks for itself. I’ve been happy with my experience with routine maintenance as well I’ve been taking my E350 for service for 7 years now and that speaks for itself. I’ve been happy with my experience with routine maintenance as well as bodywork. Peace of mind is important to me and I never have to worry when I take my car for service. More

Excellent Emergency Service I needed a replacement battery and called the dealership. I needed to have the service completed quickly. They told me to being it in and we would ha I needed a replacement battery and called the dealership. I needed to have the service completed quickly. They told me to being it in and we would have it completed within the hour, in time to make your appointment. They were true to their word, in fact it took 30 minutes and I had time to spare! Thanks to my analyst and the service team! More

ALWAYS GOOD SERVICE always friendly, knowledgeable staff, willing to work with you and accommodate your schedule. Very good parts inventory lowers wait time due to parts always friendly, knowledgeable staff, willing to work with you and accommodate your schedule. Very good parts inventory lowers wait time due to parts availability. we have been back many times with 50 different model MB products and will continue to service at MBFW More

Maintenance experience. Routine 30K maintenance was pleasant to accomplish courtesy of Mike. Appreciated the use of a loaner since required two days. I would recommend for MB Routine 30K maintenance was pleasant to accomplish courtesy of Mike. Appreciated the use of a loaner since required two days. I would recommend for MB maintenance. More