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Mercedes-Benz of Fort Washington

Fort Washington, PA

4.6
3,271 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476. We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you. Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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404 Pennsylvania Ave

Fort Washington, PA

19034

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Showing 3,271 reviews

June 28, 2019

Body work Customer service is good but I have to drive back and forth almost 4 times to fix something that's not done perfectly.but still they took care of it.I More

by Bv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
June 27, 2019

Perfect professionals Chip Sunstein always remembers my name and works very hard to ensure all my needs are satisfied. The whole team worked to help me get out of my old ca More

by JRBENNING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Sunstein, Dessire Cardenas
June 27, 2019

Exceptional! Fred Mielke always goes above and beyond. He's a huge part of the reason I keep coming back. Also, he put me in contact with "Anthony" to fix a minor More

by Melissa Cirafisi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Mielke
June 25, 2019

Great Everyone was great...the service was great, all had smiles and pleasant attitude so I would most certainly recommend to all my friends this dealership More

by AALLAN0520
Customer Service
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Price
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Recommend Dealer
Yes
Employees Worked With
Campbell
June 25, 2019

Best service department anywhere Mercedes of Ft. Washington provides the highest quality service at the most reasonable cost - they are simply the best. they are helpful, efficient, More

by brad48
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Tony Colantonio
June 25, 2019

Service Enjoy was very helpful and worked with my work schedule with respect to providing a rental vehicle. Thank you for all of your help in the process. More

by ARASH.MICAILY
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Price
Recommend Dealer
Yes
Employees Worked With
June 23, 2019

Worst service I ever experienced It’s my 4th time I gave my vehicle for the same issue. I spent 1000$ for the issue. But still I am facing the same issue. Without finding the root cau More

by VISWANATH.DUDEKULA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jun 23, 2019 -

Mercedes-Benz of Fort Washington responded

VISWANATH.DUDEKULA I am sorry you have been frustrated by the failure of Mercedes-Benz of Fort Washington to identify and resolve the issue you mentioned in your review. My name is Colin Mattis. I am the Client Advocacy Manager for Park Avenue Motor Cars, the parent company of MB Fort Washington. I would like to learn more about what led to such a disappointing service experience. We obviously failed in our mission to provide the level of service that is commensurate with the brand. Would you consider sharing a contact number and discussing this week? If so please let me know the best time and number by emailing cmattis@yourmercedes.com

June 22, 2019

10,000 mile service Done in a very timely manner while I waited. It is always a great experience. It was easy to make an appointment, and they took the car right on time More

by RJSENKER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
June 22, 2019

Great Service! Great service, but they forgot to wash my car. Aside from the cost, which is always overpriced, it is always a great experience. I have purchased 3 ca More

by YVETTEMIA
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2019

Great service experience Always a pleasure to have my car serviced at this location Really nice and helpful people Easy to make appointment and everything was done in timely m More

by JANUSZ_59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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