Mercedes-Benz of Fort Washington

VERY PROFESSIONAL AND COURTEOUS STAFF I had to bring my car in initially because someone rear-ended it. The dealership contracts out some of their bodywork apparently and the body shop di I had to bring my car in initially because someone rear-ended it. The dealership contracts out some of their bodywork apparently and the body shop didn't match the bumper color to the car. When brought to the attention of the dealership staff, they immediately took care of the issue. When we found the bodyshop missed something else along the way, the dealership ensured things were fixed correctly. They also ensured that I had a loaner car and minimized my inconvenience. Realizing none of these issues were of their making, they really took good care of me. More

Best service Greatest service I’ve ever experienced throughout my years of ownership. Never going anywhere else! The team provided a quick stress free experience. Greatest service I’ve ever experienced throughout my years of ownership. Never going anywhere else! The team provided a quick stress free experience. I’m sticking with Mercedes forever! More

A wonderful "first Mercedes" experience! Bruce was so patient and helpful all the way! Looking forward to an equally excellent service experience when my car arrives from Germany and not as m Bruce was so patient and helpful all the way! Looking forward to an equally excellent service experience when my car arrives from Germany and not as many manufacturer recalls as my old car. Thanks! More

great The best dealer when buying a car. I always go to this dealer whenever buying a car. 3 dealers and a car I always want. The best dealer when buying a car. I always go to this dealer whenever buying a car. 3 dealers and a car I always want. More

Good service. Always responsive. Customer since 1989. Always gotten premium service. Responsive, attentive. I take it for granted that I will get quality work when I bring my vehicle Customer since 1989. Always gotten premium service. Responsive, attentive. I take it for granted that I will get quality work when I bring my vehicle in. Pricing is high but I always leave knowing the workmanship is premium. Always leave with peace of mind. I'm More

Great I enjoyed all aspects of my experience at the Ft. Washington dealership.I am particularly impressed with the amount of follow up service and care by b I enjoyed all aspects of my experience at the Ft. Washington dealership.I am particularly impressed with the amount of follow up service and care by both Mr. Robins and the service staff at the dealership. More

Mixed review I went there because I had an large iniquity from my previous vehicle. I went there to see about buying a used car to get rid of it. But they told me I went there because I had an large iniquity from my previous vehicle. I went there to see about buying a used car to get rid of it. But they told me about leasing and said it was the best option for me. They explained how everything worked, so I decided to go with them. Everything went fine, but my issue is that I haven't heard from anyone since I leased the car. I've even tried to contact them and still nothing. Also I looked over the car after I left and noticed that it had scratches on the bumper. The vehicle used to be a rental and it didn't bother me so much because I'm not looking to keep it past the lease. But it would have been nice to have been told about it before hand. But I probably will go back here and get another vehicle, but next time I'll be more careful and look over the car before hand. More

Great customer service You get what you pay for and more , Great customer service , Employee with a smile when they great you . And fast and flawless service .. They make yo You get what you pay for and more , Great customer service , Employee with a smile when they great you . And fast and flawless service .. They make you feel very welcome here ! More

Great Service! I called and made the appointment and got in the next day. They offered me a loaner car, but I didn't need one. Service was fast and painless. I called and made the appointment and got in the next day. They offered me a loaner car, but I didn't need one. Service was fast and painless. More

Recommend this dealership Wonderful experience buying my first mercedes Benz. I will come back here again. Love the great customer service and the well stocked service waiting Wonderful experience buying my first mercedes Benz. I will come back here again. Love the great customer service and the well stocked service waiting area More