Mercedes-Benz of Fort Washington

Who was that guy? I've been a loyal customer for Mercedes of Fort Washington ever since I bought the vehicle from there. I've always scheduled services and got serviced I've been a loyal customer for Mercedes of Fort Washington ever since I bought the vehicle from there. I've always scheduled services and got serviced at that specific location since I liked their service a lot. Recently I wanted to install the Hitch on my GLC300, so I called in to inquire about it. Parts people answers about the price for the parts only and transferred me to service department so I can ask about the labor price. Whoever answered phone yesterday, I was a bit shocked about his question. He asked me, "Why didn't you install it when you buy the vehicle, that could have been so easy." Welll.... plans change, and am I not allowed to install it once I pass the purchase time point? Seriously, what kind of attitude is that? More

Highly recommend. Excellent experience. The dealership is very accommodating. This is the second car I purchased from them. Nothing but a great experience both times. E Excellent experience. The dealership is very accommodating. This is the second car I purchased from them. Nothing but a great experience both times. Excellent pricing. More

Purchased used car Everyone was so helpful and knowledgeable! It was a wonderful experience and I would definitely recommend the staff and dealership to anyone looking Everyone was so helpful and knowledgeable! It was a wonderful experience and I would definitely recommend the staff and dealership to anyone looking for a new or used car. More

Great service I really love how a service person greets you at your car when you pull up in the garage. The customer service reps are efficient and friendly. I really love how a service person greets you at your car when you pull up in the garage. The customer service reps are efficient and friendly. More

Good service All was performed as requested and was ready in time. I was please with the work performed and in the time promised. I was not happy with the way the All was performed as requested and was ready in time. I was please with the work performed and in the time promised. I was not happy with the way the tire warranty is handled. More

Driver side airbag recall I got a recall notice for the driver side airbag, and scheduled a session for it. When I dropped it off, the advisor pulled up my maintenance records I got a recall notice for the driver side airbag, and scheduled a session for it. When I dropped it off, the advisor pulled up my maintenance records and suggested that I could get the state inspection done at the same visit, a month early, so I wouldn’t have to return the next month for the inspection. I opted to do that. I still had my camper back in two hours! More

Awesome customer service and a friendly and professional sales force. Great buying experience from the time I walk in up the finance and the follow up. customer service and a friendly and professional sales force. Great buying experience from the time I walk in up the finance and the follow up. More

Best MB Dealer Experience Outstanding knowledgeable professional staff with great follow up from beginning through end of process. Highly recommend this dealer and will definit Outstanding knowledgeable professional staff with great follow up from beginning through end of process. Highly recommend this dealer and will definitely return for more vehicles in the future. More

The Best I bought my only Mercedes at the end of 2011. I bought the warranties and the prepaid service plan through 50000 miles I think for 5 years. They have I bought my only Mercedes at the end of 2011. I bought the warranties and the prepaid service plan through 50000 miles I think for 5 years. They have ALWAYS provided a loaner for every service, they are located right on my way to the office and couldn’t be more convenient or accommodating. The work is Always right the first time and is a great value. More

Excelllent Excellent as usual: timing, very friendly, job done at highest quality, clean. Had no problem to get the loaner, process was easy and fast. Thank you Excellent as usual: timing, very friendly, job done at highest quality, clean. Had no problem to get the loaner, process was easy and fast. Thank you More