Mercedes-Benz of Fort Washington

The service department was extremely accommodating! Although the service took an extended period of time, the dealership was very accommodating with providing me with a rental. Excellent service and out Although the service took an extended period of time, the dealership was very accommodating with providing me with a rental. Excellent service and outstanding communication! More

great customer care Great People, always a pleasure to bring my car to you. and the car is done on time and right the first time.still waiting for air bag update repair. Great People, always a pleasure to bring my car to you. and the car is done on time and right the first time.still waiting for air bag update repair. please get back to me as to where we stand. thanks More

very happy My experience was terrific. The accommodations in the waiting area are very comfortable and pleasant . My wait time was far less than I was prepared f My experience was terrific. The accommodations in the waiting area are very comfortable and pleasant . My wait time was far less than I was prepared for and I am please More

Great My experience was terrific. The accommodations in the waiting area are very comfortable and pleasant . My wait time was far less than I was prepared f My experience was terrific. The accommodations in the waiting area are very comfortable and pleasant . My wait time was far less than I was prepared for and I am please about that.. More

loyal customer I have bought a few cars there. They have taken great care on me even through some unique problems! Will be Planning state inspection annual and serv I have bought a few cars there. They have taken great care on me even through some unique problems! Will be Planning state inspection annual and service visit this spring. More

Driver leather seat had to be replaced without any equivacas Each time I visit, I have a very professional experience even when there are rough edges, each person extends exceptional customer service experience Each time I visit, I have a very professional experience even when there are rough edges, each person extends exceptional customer service experience along with a smile More

Pleasant Experience Christina Lowe is always knowledgeable, courteous, hospitable and very respectful of my time and makes my service visits quick and pleasant. She const Christina Lowe is always knowledgeable, courteous, hospitable and very respectful of my time and makes my service visits quick and pleasant. She constantly goes above and beyond to ensure that everything is correct the first time. More

A+ Experience I had an A+ experience during my recent visit to the Mercedes Fort Washington Service Department. I brought my car in for multiple issues, ranging fr I had an A+ experience during my recent visit to the Mercedes Fort Washington Service Department. I brought my car in for multiple issues, ranging from an auxiliary battery replacement to body work for a fender bender. I was assigned to Christina Lowe, who was extremely pleasant to work with. Both Christina and Derek Witman provided excellent guidance and customer service, and made sure that everything was repaired and I was 100% satisfied. My family and I have purchased 3 Mercedes Benz cars from this dealership in the last few years, and this is exactly the reason why. The exceptional service provided by Derek, Christina and the entire Fort Washington service team ensures I will be a lifelong customer. More

Tony was great Tony was great, he really knew how to ease my concerns, my only issue is I didn’t have a rental with my car service. Tony was great, he really knew how to ease my concerns, my only issue is I didn’t have a rental with my car service. More

My First Visit to MB of Fort Washington Based on our experience with another Mercedes dealer, this dealership was a breath of fresh air. There was no pressure to buy and Julian allowed us to Based on our experience with another Mercedes dealer, this dealership was a breath of fresh air. There was no pressure to buy and Julian allowed us to test drive a few different models which helped us to narrow down our selection. The large number of vehicles in stock gave us various options, but the GLC 300 Coupe on the showroom floor caught my wife's eye when we entered and we were able to make a fair deal without all of the haggling generally associated with buying a vehicle. We dropped the vehicle off for some additional scheduled service and a loaner was readily available and everyone we worked with was very friendly and relaxed. A very positive experience! More