Mercedes-Benz of Fort Washington

Always a positive experience The dealership is clean and bright and comfortable. The people are friendly and helpful. I am always informed of the service needs and the time requir The dealership is clean and bright and comfortable. The people are friendly and helpful. I am always informed of the service needs and the time required. Excellent. More

Excellent service experience Professional, accommodating and courteous service team. The service team always treat me as all customers should be treated. I always feel that I had Professional, accommodating and courteous service team. The service team always treat me as all customers should be treated. I always feel that I had quality work done on my car and I feel that my car is safe after service. More

Great, professional and timely It is always a great experience when I take my car to Mercedes Benz in Ft Washington PA. Everyone on staff is friendly and knowledgeable. It is always a great experience when I take my car to Mercedes Benz in Ft Washington PA. Everyone on staff is friendly and knowledgeable. More

Mr. D The service in setting up our lease was very simple I have leased cars for the last 40 years and this was one of the best experiences I have had getting a lease. The people I dealt with at the dealershi I have leased cars for the last 40 years and this was one of the best experiences I have had getting a lease. The people I dealt with at the dealership were incredibly professional. More

Best in Class For the more than 25 years I have been dealing with this agency, sales and service have always been top notch. Service team is very professional and For the more than 25 years I have been dealing with this agency, sales and service have always been top notch. Service team is very professional and efficient. Quick drop offs and pick ups, with loaners when needed. More

poor handicaped access Very unfriendly for handicapped customers. No way to log in except walk up 2 sets of stares. Once up and exhausted, NO WHERE FOR NEEDS CUSTOMERS YO SI Very unfriendly for handicapped customers. No way to log in except walk up 2 sets of stares. Once up and exhausted, NO WHERE FOR NEEDS CUSTOMERS YO SIT awaiting customer service agent. Then God forgive u need a rest room...its a long walk from entrance to this area. Waiting area was good Over all service was very good but as a handicapped public business I give u an F james walker More

In and Out before I had expected My service guy was very helpful. He called me way before the car was supposed to be ready. I came to pick it up and it was cleaned vacuumed and ready My service guy was very helpful. He called me way before the car was supposed to be ready. I came to pick it up and it was cleaned vacuumed and ready to go. More

Great service / Great people After having a terrible experience at Keenan of Doylestown I was directed by a friend to go to Fort Washington. From the moment I walked in I was trea After having a terrible experience at Keenan of Doylestown I was directed by a friend to go to Fort Washington. From the moment I walked in I was treated respectfully and as if I were already an owner of a Mercedes. Julian was my salesperson and I couldn't have asked for a more experienced and professional person to take me through the process. He helped in every possible way and always made me feel as though he was unbothered by any request. Fort Washington not only gets five stars but the put Keenan in Doylestown to shame... Great job MBFW! More

Warranty Recall Service The recall did not apply to my vehicle even though I received a letter from Mercedes-Benz. This was not a very good use of my time. The recall did not apply to my vehicle even though I received a letter from Mercedes-Benz. This was not a very good use of my time. More

Another great experience! Joanne was superb helping me out last minute with a replacement of my battery which was dying. Took my car immediately, had it processed, relaxed wit Joanne was superb helping me out last minute with a replacement of my battery which was dying. Took my car immediately, had it processed, relaxed with coffee and before I knew it, was on my way. She also scheduled me for my upcoming annual service. Thanks for making my car troubles go away. More