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Mercedes-Benz of Fort Washington

Fort Washington, PA

Overview
Employees
Reviews
Vehicles
4.6
3,276 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476. We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you. Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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404 Pennsylvania Ave

Fort Washington, PA

19034

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Showing 3,276 reviews

January 17, 2024

Worked with Chip Sunstein who provided a very smooth and easy experience and made sure I was satisfied. More

by jyk.peter
Recommend Dealer
Yes
Employees Worked With
Chip Sunstein
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Jan 18, 2024 -

Mercedes-Benz of Fort Washington responded

Peter, it's great to know that Chip provided a smooth and satisfying experience for you at Mercedes-Benz of Fort Washington. Thanks for the positive feedback and please don't hesitate to reach out if we can assist you with any future automotive needs!

January 17, 2024

Service department is great, way better than the Doylestown dealership. They are attentive and always ensure to check warranty status where as previous dealers have not done and charged for work th More

by ML
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Spiegel
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Jan 18, 2024 -

Mercedes-Benz of Fort Washington responded

We're glad to know that our service department at Mercedes-Benz of Fort Washington met your expectations, especially Ricky! We always aim for top-notch customer care. Thank you for sharing this positive feedback about your experience with us!

January 16, 2024

Fantastic Service at Mercedes Benz of Fort Washington They got me in right away and were very professional More

by CSUNSTEIN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Mercedes-Benz of Fort Washington responded

We're glad to know you had a fantastic service experience at Mercedes-Benz of Fort Washington! We strive for professionalism and promptness. Have a great ride!

January 16, 2024

Car runs fine, But my new key does not work. My key unlocks the door. but will not start car. I will try again after the snow. Maybe that is the problem ( too much snow on car). More

by FRANKJENKINS53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Mercedes-Benz of Fort Washington responded

Frank, I'm sorry to learn about the issue with your new key. It's possible that extreme weather conditions might be affecting it, but we'd like to ensure everything is working as expected once the snow clears up. If you continue experiencing this problem, please don't hesitate to reach out so we can assist further. Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

January 16, 2024

Christina is my service rep. Nothing against the others, but she is fantastic. She is extremely professional while managing to treat me like I’m the only person getting their car More

by MINISTERGLENN1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
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Jan 17, 2024 -

Mercedes-Benz of Fort Washington responded

We're glad to know that Christina has been providing you with exceptional service at Mercedes-Benz of Fort Washington. Our team strives to make every customer feel valued and well taken care of. Drive safely!

January 16, 2024

Your sales manager, Tuan Nuyen, the best. Very knowledgeable and extremely helpful. Your service department can’t be beat. Just excellent. Very helpful and very knowledgeable of vehicles. More

by sheepdog1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuan Nuyen.
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Jan 17, 2024 -

Mercedes-Benz of Fort Washington responded

We're delighted to know that Tuan and our service department at Mercedes-Benz of Fort Washington were able to provide you with a top-notch experience. Thanks for the positive feedback, we appreciate it!

January 16, 2024

The service work required the same time as quoted by the service manager and this displayed a good knowledge of the service work. More

by MARCUS.GUYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Mercedes-Benz of Fort Washington responded

Hi Marcus! We're glad to know that our team at Mercedes-Benz of Fort Washington was able to provide efficient service for you. Thanks for acknowledging their expertise and taking the time to leave a review!

January 15, 2024

Always friendly, courteous service. Very helpful with any service issue.. we never have to wait and questions are eagerly answered: More

by TAGRESA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint
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Jan 16, 2024 -

Mercedes-Benz of Fort Washington responded

We're glad to know you've found our service at Mercedes-Benz of Fort Washington both friendly and efficient. We always aim to provide top-notch customer care, so your feedback is much appreciated!

January 15, 2024

Amazing Service by Paul Forsyth and team. Thank you very much. Came through when I needed a quick turnaround More

by NNR
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Forsyth
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Jan 17, 2024 -

Mercedes-Benz of Fort Washington responded

We're glad to know that Paul and our team at Mercedes-Benz of Fort Washington were able to provide you with the quick service you needed. We look forward to serving you again! Safe travels!

January 15, 2024

Frank Regalis is a great service person and one handsome devil. Highly Reccomend this dealer for service. More

by SERVICE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Mercedes-Benz of Fort Washington responded

We're delighted to know that you had a great experience with Frank at Mercedes-Benz of Fort Washington! Your recommendation means the world to us. Thank you for your support and we look forward to serving you again in the future!

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