Mercedes-Benz of Fort Washington

Outstanding As always, Tony (my service manager) and the team were absolutely outstanding. My E350 has over 120K miles and needed some interior work. The qual As always, Tony (my service manager) and the team were absolutely outstanding. My E350 has over 120K miles and needed some interior work. The quality was outstanding and they fixed things that were going to wear shortly at minimal incremental cost. They found very cost-effective solutions. I will be able to continue to use my MB for years to come based upon the quality of service it receives. More

Didn’t do a good job. Did not put the cover back under the seat after work. Did not clean after the work. Doesn’t know how to do some work. Did not put the cover back under the seat after work. Did not clean after the work. Doesn’t know how to do some work. More

WAs acomidating and pleasant and looked out for meme Lower cost than dealership closer to my house where very accommodating and understanding Paul and service was fantastic highly recommend this dealersh Lower cost than dealership closer to my house where very accommodating and understanding Paul and service was fantastic highly recommend this dealership worth the extra 10-minute Drive More

Great service and treatment Great service. The service rep was so nice I thought of switching due to distance bet the people are so nice I will continue to come and look for a ne Great service. The service rep was so nice I thought of switching due to distance bet the people are so nice I will continue to come and look for a new car at Mercedes in the spring More

Excellent customer service. Had a loaner wait g for me Chris Christina Lowe made it a seemless excellent experience. She explained my alternatives and was a pleasure to work with. She made sure that I was comfor Christina Lowe made it a seemless excellent experience. She explained my alternatives and was a pleasure to work with. She made sure that I was comfortable with the cost and explained why it was important that I get the work done More

Friendly & Efficient Excellent customer service, efficient check in and check out process. Thanks to Paul Forsyth he was a pleasure to work with and made my service experi Excellent customer service, efficient check in and check out process. Thanks to Paul Forsyth he was a pleasure to work with and made my service experience painless. More

Fuel pump repair Great road side support, timely and easy. The communication during repair was great. They are keeping 2007 with 160,000 miles on the road! Thank you. Great road side support, timely and easy. The communication during repair was great. They are keeping 2007 with 160,000 miles on the road! Thank you. More

Live this dealer and service team Under the direction of service mgt, Derek Witman this team is great. Love my rep too Joanne Zaren. Have been a customer her for 16 years Under the direction of service mgt, Derek Witman this team is great. Love my rep too Joanne Zaren. Have been a customer her for 16 years More

Excellent service The service was excellent. The work was done on time and communication was excellent. Tony did a fantastic job. My car was clean and ready when I arri The service was excellent. The work was done on time and communication was excellent. Tony did a fantastic job. My car was clean and ready when I arrived More

Average experience. I was contacted to pick up my vehicle but I still waited over an hour before it was ready. I wish they had better timing as I have a baby and waiting I was contacted to pick up my vehicle but I still waited over an hour before it was ready. I wish they had better timing as I have a baby and waiting in the dealership for over an hour was not ideal. More