Mercedes-Benz of Fort Washington

A pleasant low stress sales experience. Our experience with this dealer was very good. We had purchased two previous MB automobiles at MotorWorld in Wilkes Barre, PA in 2008 and 2013. Both Our experience with this dealer was very good. We had purchased two previous MB automobiles at MotorWorld in Wilkes Barre, PA in 2008 and 2013. Both of those purchases were very stressful and nearly resulted in our walking out of the showroom at the last minute. The only thing that prevented us from doing that was the proximity to our home. We decided to travel over two hours each way to work with MB of Ft Washington , Pa, hoping it would be a better experience. Our salesman, Joe Maley, made it just that. It was a pleasure to work with Joe from beginning to end and I would like to commend his professionalism. I hope that his management sees this review and passes along our complements.. We will surly work with Joe again in the future. More

Very Smooth Transition Into A New Vehicle All aspects of the purchase of 2015 Mercedes C Class was very professional from my first conversation with Mitchell thru E-Bay. I would highly recomme All aspects of the purchase of 2015 Mercedes C Class was very professional from my first conversation with Mitchell thru E-Bay. I would highly recommend all parties that were involved in the Purchase. One of the best parts of all was the Quick turn around from start to finish. More

Wonderful experience, fabulous car! I recently purchased a 2015 C-300 from Mercedes Benz of Fort Washington. Sara greeted me at the door when I arrived and I continued to work with her. I recently purchased a 2015 C-300 from Mercedes Benz of Fort Washington. Sara greeted me at the door when I arrived and I continued to work with her. I couldn't have asked for a better experience. Sara was professional, knowledgeable and provided me with excellent customer service. I was originally looking for a certified pre-owned car and wound up getting into a 2015. This was the best car buying experience that I've ever had. Interactions with the General Manager and the Finance Manager were pleasant experiences as well. The staff was always sincere and genuinely interested in doing their best to satisfy the customers' needs. I would absolutely recommend anyone to this dealership. More

SIX STARS Truly a refreshing alternative, The "Anderson Experience" Mercedes Benz of Fort Washington is truly one for the record books. His salesmanship, hon Truly a refreshing alternative, The "Anderson Experience" Mercedes Benz of Fort Washington is truly one for the record books. His salesmanship, honesty, knowledge, sense of humor and respect for the dealership badge is so very refreshing. I have purchase many cars in my life, and without a doubt, Scott Anderson makes the difference. I will purchase all my cars from you, moving forward! Marissa Watson in the Finance Department, without a doubt, you are as sharp, smart, witty and efficient. I was in and out in less than 10 minutes. That is a record! I hope this dealership doesn’t forget about you, lock away in that office for 10 hours a day 365 days a week with a line waiting. I don’t know how anyone can work that hard and still smile, you are the right stuff! And last but not least, Susan Hayes, Service Department, thank you for clearing things up. My dementia at times can be painstakingly problematic. Susan however took the time and figured it all out with a pleasant and patient demeanor. Susan, your customer service skills are excellent! "Thank you all, for making my choice in a dealership a pleasant experience” More

The most pleasant experience with a dealership I was referred to Mr. Quintin Campbell by a friend of mine who is also one of Quintin's customers. At first I was hesitant at the thought of purchasin I was referred to Mr. Quintin Campbell by a friend of mine who is also one of Quintin's customers. At first I was hesitant at the thought of purchasing a Mercedes as I figured it would come with an exorbitant price tag but I decided to visit the dealership anyway. Mr. Campbell made me feel comfortable and did not exude the arrogant manner that you might expect at a high-end dealership. We were able to work out a deal that suited my needs with virtually no back and forth haggling. The whole transaction from comparing options, negotiating prices, paperwork with finance, and learning how to use the features (Bluetooth, Navigation, etc.) was smooth and effortless, making this an unexpectedly pleasant experience! Based on my experience with Mr. Campbell, specifically, I would absolutely recommend this dealership to anyone in the market for a Mercedes Benz. I know where I'll be purchasing my wife's next vehicle! More

My first eBay car buying experience. Mitchell, I'd never bought a car that I found on eBay before, let alone a car I'd never even driven! I was just a bit concerned, but I wanted to than Mitchell, I'd never bought a car that I found on eBay before, let alone a car I'd never even driven! I was just a bit concerned, but I wanted to thank you, Sarah, Marissa, and everyone at Ft. Washington Mercedes Benz for a wonderful buying experience. Even though we were buying an off brand, used car, and trading in an even more off brand used car, everyone was pleasant and extremely helpful. We didn't feel a bit out of place or unwanted. In fact, we felt quite comfortable and right at home. You had told me that you would be out at training the day we were coming in town to trade cars, and that Sarah would be looking for us. Sarah was so nice and took such good care of us. I know we weren’t really her sale or concern but she was great. Once again, thank you so much. The entire deal and trade in process was easy and enjoyable, and I am so excited about the car and the deal I got. More

positive experience! Hello Michael, We recently purchased a vehicle from your group. This is the third Mercedes we have purchased, but we must say the best experience. Hello Michael, We recently purchased a vehicle from your group. This is the third Mercedes we have purchased, but we must say the best experience. Our sales representative was David Zaks. He demonstrated great professionalism and knowledge for the vehicle and company. David didn’t allow us to leave without total comfort and understanding of all the features of our new purchase. We later learned that David is new to your organization, and hasn’t even worked as a car salesman in his past. This is hard to believe since he understood our needs very quickly. I understand that we will receive a survey on our experience with our sales representative, and your group, but I felt that a survey wouldn’t give our experience justice. As we said, this is our 3rd Mercedes purchase, but our first with the Fort Washington group. We have been loyal to the Cherry Hill office for years, but the PA experience tops to the best. Hope you have a great day. Best regards, Jose and Maria Pinho More

Great Experience My sales representative, Mitchell Cherny, was extremely knowledgable about the car I purchased. He answered questions without trying to "sell" me. Pur My sales representative, Mitchell Cherny, was extremely knowledgable about the car I purchased. He answered questions without trying to "sell" me. Purchasing the C300 was a totally satisfying experience. Michael Ferleger approved a very reasonable deal with very little haggling. The entire experience was pleasant, even the coffee was good. More

Extremely customer conscious, great experience, I came into the Fort Washington Mercedes dealership a little over a month ago fairly certain I was not going to leave with a Mercedes for numerous rea I came into the Fort Washington Mercedes dealership a little over a month ago fairly certain I was not going to leave with a Mercedes for numerous reasons, one of them being I hate going to car dealerships as I despise the usual sales process and the entire experience is usually not one I appreciate. To make a long story short, our experience at this Mercedes dealership was quite to the contrary. We worked with 2 people: Sara Howanski and her manager Michael Ferleger. Both of them made our experience very, very pleasant. They understood when I needed some time to think about the decision. They were patient while we went through our own decision process. They helped us pick the right car that we now love. Sara has checked back with us a few times to ensure that the Mercedes has lived up to our expectation and to take care of any concerns or questions we might have. I have to thank the staff there. They did a great job and I look forward to seeing them again down the road. More

Brent Waters is the best!! Upon coming in we were welcomed with refreshments and popcorn, talk about a first impression at a car dealership. Long story short Mr. Brent Waters wa Upon coming in we were welcomed with refreshments and popcorn, talk about a first impression at a car dealership. Long story short Mr. Brent Waters was our own personal dealer who gave me and my fiancé the best deal on our 2011 E350 Mercedes-Benz. It's always good to know that the person selling you your dream home, dream car etc. really cares about fitting your budget to make your driving or living experience the best one. Thank you Brent for the hard work and dedication to satisfy your customers. Everyone doesn't have that gift but my friend you do. See you again for the our SLS! More