Mercedes-Benz of Fort Washington

Service is excellent prices a little high. Employees are all courteous and friendly. I have used this location since 1995 and would recommend it for friendly, knowledgeable, courteous, high qu Employees are all courteous and friendly. I have used this location since 1995 and would recommend it for friendly, knowledgeable, courteous, high quality of service. They also always offer a Mercedes courtesy car while yours in being serviced and if you choose to wait the customer waiting area is very nice. The prices for service do seem a little high but considering the five star service experience it is worth paying a little more. More

Great experience, way to go!!! Joann in servicing is my go to as she always go above and beyond to assist. She is an asset to the servicing Dept there. Thank you for all your help! Joann in servicing is my go to as she always go above and beyond to assist. She is an asset to the servicing Dept there. Thank you for all your help! More

Worth the 1 hour drive By far the best customer service I’ve ever received! Everyone is helpful and pleasant especially Joanne!! The service was super fast and they’ve even By far the best customer service I’ve ever received! Everyone is helpful and pleasant especially Joanne!! The service was super fast and they’ve even updated their system so now they send you a text when your car is ready . This location literally goes above and beyond ! More

Best ever The dealership is by far the best I have ever been with. The service is fair, always prompt, accompanied by a loaner and sometimes even inexpensive. The dealership is by far the best I have ever been with. The service is fair, always prompt, accompanied by a loaner and sometimes even inexpensive. More

Quick , thorough and professionally done Service was done in a few hours . Waiting was made easy in a clean and comfortable customer area . Service representative was friendly and courteous Service was done in a few hours . Waiting was made easy in a clean and comfortable customer area . Service representative was friendly and courteous . Car was done within the time estimated . More

Mission accomplished Outstanding customer service! Joann knew exactly what it was I wanted, and Mike new my car Soup To Nuts. Fort Washington Mercedes Benz was the secon Outstanding customer service! Joann knew exactly what it was I wanted, and Mike new my car Soup To Nuts. Fort Washington Mercedes Benz was the second dealer I had been to for the same issue. Done! More

The staff are people oriented - simple as that. From the valet, through the service manager, Joanne and John (needed some body work on my vehicle) overall impressed with their kindness, PROFESSSIONA From the valet, through the service manager, Joanne and John (needed some body work on my vehicle) overall impressed with their kindness, PROFESSSIONALISM, and simply just nice people. More

Caring Sales People, Good Experience I would higly recommend Mercedes Benz of Ft. Washington. From the beginning they were responsive, fair in the negotation process, and a pleasure to wo I would higly recommend Mercedes Benz of Ft. Washington. From the beginning they were responsive, fair in the negotation process, and a pleasure to work with. My salesperson, Dan Lopez was great and had wonderful follow up with any hard-sell. Go see him if you are in the market for a MB vehicle! More

Renewal of service and warranty Initially it took a few weeks to get someone to respond. Finally with Rachel's help got a satisfactory reply and an extension of the contract. General Initially it took a few weeks to get someone to respond. Finally with Rachel's help got a satisfactory reply and an extension of the contract. Generally I am always very satisfied in the way this dealership has treated us (and our MB) over the years. More

Great auto and customer service. Ease of use, great customer service, beautiful facility, excellent communication and first-class service made for a wholly satisfying experience. I h Ease of use, great customer service, beautiful facility, excellent communication and first-class service made for a wholly satisfying experience. I highly recommend MB of Ft. Washington (not cheap, though, lol). More