Mercedes-Benz of Fort Washington

Undeniably a Great Experience Searching for a used car can become overbearing but once we entered the doors of Mercedes Benz dealership of Fort Washington our experience began. We Searching for a used car can become overbearing but once we entered the doors of Mercedes Benz dealership of Fort Washington our experience began. We were greeted by friendly caring customer service representatives whom went above and beyond to satisfy our needs. Our Salesman (Mohsen Mohimani) was the best, he made certain we clearly understood every detail of the 2015 ML350 and the financial aspect through Mercedes was super. We truly received an awesome deal and enjoy the compliments on our purchase. Thank you again Mercedes for deliverance of excellent service. More

Mike went out of his way to find me a fabulous red Mercedes. Leonardo my salesman rushed to deliver the car in very short notice as my plans suddenly changed. I have been a satisfied and loyal customer for 20 ye Leonardo my salesman rushed to deliver the car in very short notice as my plans suddenly changed. I have been a satisfied and loyal customer for 20 years. I know Mike will get me the best price available to me. More

Professional and Customer Centric dealership - Recommend! Live near another dealer but chose Ft Washington after having numerous bad customer experiences with the other dealer. The staff at Ft Washington wer Live near another dealer but chose Ft Washington after having numerous bad customer experiences with the other dealer. The staff at Ft Washington were awesome! Professional, took time to explain the repairs. Kept me informed with calls and text messages. More

Very pleasant experience dealing with the Service Dept. I have enjoyed my dealings with Mercedes Benz of Fort Washington.. especially the Service Dept. Derick WHITTMAN,, Service Manager( Super Choice ), and I have enjoyed my dealings with Mercedes Benz of Fort Washington.. especially the Service Dept. Derick WHITTMAN,, Service Manager( Super Choice ), and Paul FORSYTHE, my Service Advisor are very easy to work with. Very attentive to the customers needs. The atmosphere is efficient but relaxed and welcoming. A VERY PLEASANT EXPERIENCE! More

Stress Free My salesman was Fabulous!! Top notch service. My concerns were heard and my salesman met my concerns and surpassed my expectations. As long as T Tra My salesman was Fabulous!! Top notch service. My concerns were heard and my salesman met my concerns and surpassed my expectations. As long as T Tran is available I will always be a Mercedes customer. More

Maintenance service I was happy with the service advisor and service performed They need to get more valets. This was the second time I used the service and had to wait 2 I was happy with the service advisor and service performed They need to get more valets. This was the second time I used the service and had to wait 2 weeks the first time and three weeks this time. I bought the car here because of this service. They need more drivers and cars available. More

Excellent service and great communications MB of Ft. Washington did an outstanding job of setting the appt, arranging transportation and keeping us up tp speed on the progress, work being done MB of Ft. Washington did an outstanding job of setting the appt, arranging transportation and keeping us up tp speed on the progress, work being done and time tables for when to expect completion. Even better was the follow up to make sure that were satisfied with the service performed. Great system for insuring a high level of quality service and follow up. More

Mission accomplished Outstanding customer service! Joann knew exactly what it was I wanted, and Mike new my car Soup To Nuts. Fort Washington Mercedes Benz was the secon Outstanding customer service! Joann knew exactly what it was I wanted, and Mike new my car Soup To Nuts. Fort Washington Mercedes Benz was the second dealer I had been to for the same issue. Done! More

Service is excellent prices a little high. Employees are all courteous and friendly. I have used this location since 1995 and would recommend it for friendly, knowledgeable, courteous, high qu Employees are all courteous and friendly. I have used this location since 1995 and would recommend it for friendly, knowledgeable, courteous, high quality of service. They also always offer a Mercedes courtesy car while yours in being serviced and if you choose to wait the customer waiting area is very nice. The prices for service do seem a little high but considering the five star service experience it is worth paying a little more. More

A visit at the Service Department. My latest visit was timely and efficient. I was there for inspection. I was very impressed how quickly my car was ready. The overall staff was frie My latest visit was timely and efficient. I was there for inspection. I was very impressed how quickly my car was ready. The overall staff was friendly and professional, from inception to end. More