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Mercedes-Benz of Fort Washington

Fort Washington, PA

4.6
3,276 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476. We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you. Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
Contact Dealership

404 Pennsylvania Ave

Fort Washington, PA

19034

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Showing 3,276 reviews

December 04, 2023

These folks were prompt and courteous. Job well done and much appreciated. That’s all. More

by rrossello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the 5-star rating! We're pleased to hear that our team was prompt and courteous during your visit to Mercedes-Benz of Fort Washington! We'll see you next time! Safe travels!

December 04, 2023

They were incredibly communicative and proactive about the repairs being made and the status of completion. More

by ADAM.R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Mercedes-Benz of Fort Washington responded

Hey Adam, thank you for the positive review! We're glad to know you appreciated our communication and proactive approach during your repair process at Mercedes-Benz of Fort Washington. We look forward to serving you again! Safe travels!

December 02, 2023

The staff very helpfully , they take time explain nation the service and help me to get home by order Uber during my car still in the shop. More

by PMP50_KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad to know our team at Mercedes-Benz of Fort Washington was able to assist you effectively and ensure your comfort during the service. We appreciate your positive feedback!

November 30, 2023

I my service light is still alerting me on my dashboard. I am not even certain that the service appoint schedule was confirmed. More

by MIAJENNIFERII
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Witman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Mercedes-Benz of Fort Washington responded

I'm sorry to learn about the ongoing issue with your service light. It's important that you feel confident in our services and we'd like to help resolve this matter for you. Please reach out directly so we can confirm your appointment details and address any concerns regarding your vehicle's alert system. Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

November 29, 2023

I have already given a review but I will give the review again! Our whole experience with your dealership was excellent. Your service department is professional, courteous and answers all questions with f More

by REENIES2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Mercedes-Benz of Fort Washington responded

We appreciate your kind words and are glad to know you had an excellent experience with our service team here at Mercedes-Benz of Fort Washington. We look forward to continuing this relationship, and thank you for recommending us!

November 28, 2023

Service has been consistently good for about 10 years now.Everyone was so helpful Work was completed in good time there was great communication More

by DENINELJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Mercedes-Benz of Fort Washington responded

Hi Denine! We're glad to know that you have been satisfied with our service for the past decade at Mercedes-Benz of Fort Washington. Our team always aims to provide efficient work and clear communication. Thanks for your support!

November 28, 2023

Everyone was so helpful, Matt made my buying process very easy, I’m in love with my new GLE 53! Will definitely recommend this dealership to family and friends! More

by Jocelyn Mercado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew
Nov 28, 2023 -

Mercedes-Benz of Fort Washington responded

Hi Jocelyn! We're so happy to know that Matt and our team at Mercedes-Benz of Fort Washington made your buying process easy. Enjoy cruising in your new GLE 53! Thanks for recommending us to family and friends!

November 28, 2023

Bought the car in for an inspection and an oil change. They did the inspection, forgot the oil change. Spent the entire day trying to sell me services i did not need. Then they broke the rear wiper whe More

by ESCHEETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Mercedes-Benz of Fort Washington responded

I'm sorry to read about your recent experience with us. We aim to provide efficient and accurate service, so it's disappointing that we missed the mark during your visit. I understand how frustrating this must be for you and would like the opportunity to make things right. Please reach out at your earliest convenience so we can discuss further steps together - Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

November 28, 2023

Great staff and very efficient. Pleasant waiting area very clean . Need better snacks to enjoy More

by ECASHF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Mercedes-Benz of Fort Washington responded

We appreciate your five-star review and look forward to providing the same level of excellence next time! Thank you! - Mercedes-Benz of Fort Washington

November 28, 2023

Service has been consistently good for about 10 years now. When they burned down the building they brought in better management with an idea of what makes Mercedes of Fort Washington successful and has More

by TOWNSON_787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad to know that you've been satisfied with our service for the past decade at Mercedes-Benz of Fort Washington. We appreciate your loyalty and we'll continue striving to provide top-notch experiences every time!

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