Back

Mercedes-Benz of Fort Washington

Fort Washington, PA

4.6
3,276 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476. We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you. Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
Contact Dealership

404 Pennsylvania Ave

Fort Washington, PA

19034

Directions

By Type

Showing 3,276 reviews

November 26, 2023

Had a wonderful experience buying my car here. Noah was the best. I requested that the car be taken to a local dealer for a pre-purchase inspection and they agreed to take it for me. When I arrive More

by DP0LLARD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Kennedy
Nov 28, 2023 -

Mercedes-Benz of Fort Washington responded

We're delighted to know you had a wonderful experience with Noah & the team here at Mercedes-Benz of Fort Washington! Enjoy your new ride, and thank you for choosing us!

November 26, 2023

Paul goes out of his way to ensure a very professional and and quality service experience. More

by forgreatcats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
paul forsyth
Nov 28, 2023 -

Mercedes-Benz of Fort Washington responded

We're happy to hear Paul takes such great care of you! Thanks for being a Mercedes-Benz of Fort Washington customer. We look forward to your next visit!

November 25, 2023

While I was satisfied with the service performed by the mechanic, I was disappointed with the lack of communication from the service advisor regarding my vehicle. Furthermore, I emailed the service manager More

by ELES7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Witman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Mercedes-Benz of Fort Washington responded

I'm sorry to learn about your disappointment with our communication and follow-up. We aim for excellence in all aspects of customer service, so it's dismaying to know we fell short here. I'd like the opportunity to address this issue directly and ensure that any concerns you have are properly addressed. Please reach out at your earliest convenience. Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

November 25, 2023

Work was completed in good time there was great communication with the service center. Would recommend More

by HASSYB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Nov 27, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad to know that you had a positive experience with our service center at Mercedes-Benz of Fort Washington. Thanks for recommending us, we appreciate it!

November 25, 2023

The team of Mercedes-Benz Fort Washington was amazing. They worked quickly diligently to get me in and out in the perfect amount of time to get to work while offering outstanding service. More

by ZAKIA.LONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Mercedes-Benz of Fort Washington responded

We're delighted to know our team at Mercedes-Benz of Fort Washington was able to provide you with efficient and outstanding service. Thanks for the positive feedback!

November 24, 2023

Emailed about 22 c class no one responded very bad experience will not recommend this dealership More

by Nibhatti2c
Purchase Time
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the review. I'm sorry to hear about the lack of communication and will make sure this feedback gets addressed with our team. If you'd still like our assistance, please feel free to contact me directly at your earliest convenience. Respectfully, Carla Savage - General Manager - carla.savage@yourmercedes.com

November 24, 2023

Great and professional service ! Great personnel and very proactive. I really recommend this location for your next car More

by Rachid Kante
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Mercedes-Benz of Fort Washington responded

We're delighted to know that you had a great experience with us at Mercedes-Benz of Fort Washington! We appreciate your recommendation and look forward to assisting with any future car needs. Have a great ride!

November 23, 2023

I was generally pleased with my service appointment. What I found lacking was the explanation of the work done and the report to me on the condition of the vehicle. The feedback from the service write More

by FREDERICK.W.HAAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I interacted with the service writer, when I dropped off the car. When I picked up the car I interacted with a different person, who had little to say.
Nov 28, 2023 -

Mercedes-Benz of Fort Washington responded

Hi Frederick! We appreciate your feedback and apologize if the communication during your service appointment wasn't up to par. We'll work on improving this aspect moving forward. Thanks for bringing it to our attention! Respectfully, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

November 23, 2023

Very good fast, quality service that exceeded my expectations. I usually arrive early and wait in the lobby area. I usually expect to wait a couple of hours but I was on my way out the door in less More

by GAMEL.ABDULLAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine at the service desk
Nov 24, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad to know that our service at Mercedes-Benz of Fort Washington exceeded your expectations and was quicker than anticipated! We aim for efficient, quality work. Thanks for the positive feedback!

November 22, 2023

Very professional sales staff. They were knowledgeable about the car I was interested in and were very willing to allow a test drive. They were eager to have me make a buying decis More

by JOHN@MASSOTORRENCE.COM
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob Headley in sales and Jeremy Golis sales mgr
Nov 24, 2023 -

Mercedes-Benz of Fort Washington responded

Hi John! We're glad to know that you had a positive first visit with our sales team at Mercedes-Benz of Fort Washington! We always aim for professionalism and knowledge without being pushy. Thanks for sharing your experience, we hope to see you again soon!

...
37
...