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Mercedes-Benz of Fort Washington

Fort Washington, PA

4.6
3,290 Reviews
Mercedes-Benz of Fort Washington is proud to have one of the largest selections of New and Certified Pre-Owned Mercedes-Benz vehicles in the Delaware Valley serving the Main Line, Philadelphia Pennsylvania, New Jersey, Delaware and Maryland. Conveniently located off I-276, miles north of Philadelphia and minutes from I-95 and I-476. We have more than 20 Mercedes-Benz Certified product specialists with over than 100 years combined experience to answer your important questions and assist you with selecting the best vehicle for you. Our showroom features over 15 new Mercedes-Benz luxury vehicles at any given time. Our Cafe lounge offers LCD televisions, free WiFi, comfortable seating areas, and 100% Arabica coffee while you have your vehicle serviced.
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404 Pennsylvania Ave

Fort Washington, PA

19034

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Showing 3,290 reviews

November 28, 2023

Service has been consistently good for about 10 years now.Everyone was so helpful Work was completed in good time there was great communication More

by DENINELJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Mercedes-Benz of Fort Washington responded

Hi Denine! We're glad to know that you have been satisfied with our service for the past decade at Mercedes-Benz of Fort Washington. Our team always aims to provide efficient work and clear communication. Thanks for your support!

November 28, 2023

Bought the car in for an inspection and an oil change. They did the inspection, forgot the oil change. Spent the entire day trying to sell me services i did not need. Then they broke the rear wiper whe More

by ESCHEETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Mercedes-Benz of Fort Washington responded

I'm sorry to read about your recent experience with us. We aim to provide efficient and accurate service, so it's disappointing that we missed the mark during your visit. I understand how frustrating this must be for you and would like the opportunity to make things right. Please reach out at your earliest convenience so we can discuss further steps together - Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

November 28, 2023

Everyone was so helpful, Matt made my buying process very easy, I’m in love with my new GLE 53! Will definitely recommend this dealership to family and friends! More

by Jocelyn Mercado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew
Nov 28, 2023 -

Mercedes-Benz of Fort Washington responded

Hi Jocelyn! We're so happy to know that Matt and our team at Mercedes-Benz of Fort Washington made your buying process easy. Enjoy cruising in your new GLE 53! Thanks for recommending us to family and friends!

November 28, 2023

Service has been consistently good for about 10 years now. When they burned down the building they brought in better management with an idea of what makes Mercedes of Fort Washington successful and has More

by TOWNSON_787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad to know that you've been satisfied with our service for the past decade at Mercedes-Benz of Fort Washington. We appreciate your loyalty and we'll continue striving to provide top-notch experiences every time!

November 26, 2023

Had a wonderful experience buying my car here. Noah was the best. I requested that the car be taken to a local dealer for a pre-purchase inspection and they agreed to take it for me. When I arrive More

by DP0LLARD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Kennedy
Nov 28, 2023 -

Mercedes-Benz of Fort Washington responded

We're delighted to know you had a wonderful experience with Noah & the team here at Mercedes-Benz of Fort Washington! Enjoy your new ride, and thank you for choosing us!

November 26, 2023

Paul goes out of his way to ensure a very professional and and quality service experience. More

by forgreatcats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
paul forsyth
Nov 28, 2023 -

Mercedes-Benz of Fort Washington responded

We're happy to hear Paul takes such great care of you! Thanks for being a Mercedes-Benz of Fort Washington customer. We look forward to your next visit!

November 25, 2023

The team of Mercedes-Benz Fort Washington was amazing. They worked quickly diligently to get me in and out in the perfect amount of time to get to work while offering outstanding service. More

by ZAKIA.LONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Mercedes-Benz of Fort Washington responded

We're delighted to know our team at Mercedes-Benz of Fort Washington was able to provide you with efficient and outstanding service. Thanks for the positive feedback!

November 25, 2023

Work was completed in good time there was great communication with the service center. Would recommend More

by HASSYB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Nov 27, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad to know that you had a positive experience with our service center at Mercedes-Benz of Fort Washington. Thanks for recommending us, we appreciate it!

November 25, 2023

While I was satisfied with the service performed by the mechanic, I was disappointed with the lack of communication from the service advisor regarding my vehicle. Furthermore, I emailed the service manager More

by ELES7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Witman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Mercedes-Benz of Fort Washington responded

I'm sorry to learn about your disappointment with our communication and follow-up. We aim for excellence in all aspects of customer service, so it's dismaying to know we fell short here. I'd like the opportunity to address this issue directly and ensure that any concerns you have are properly addressed. Please reach out at your earliest convenience. Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

November 24, 2023

Great and professional service ! Great personnel and very proactive. I really recommend this location for your next car More

by Rachid Kante
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Mercedes-Benz of Fort Washington responded

We're delighted to know that you had a great experience with us at Mercedes-Benz of Fort Washington! We appreciate your recommendation and look forward to assisting with any future car needs. Have a great ride!

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